Every organization is different, so there is no one-size-fits-all perfect approach. The key is finding the right combination for your current circumstances. So, while we can’t tell you which methodologies you should choose, we can tell you what it looks like when an organization has found the right combination.
When the perfect continuous improvement methodology is in place, organizations:
It is not uncommon for improvement programs to start off with a bang, only to fizzle out over time. This is often the result of lack of investment and commitment on the part of leadership, not flaws in the methodology. The perfect continuous improvement method for your organization is one that the entire team can get behind and commit to over the long term.
Because the goal of continuous improvement is to create an uninterrupted flow of value to the customer across the entire organization, it is essential that the tools and techniques used to support improvement are adopted by everyone. It may make sense to start with one department or division, but structured improvement shouldn’t be contained to any particular silo.
All of the popular CI methodologies involve creating a baseline, applying improvements, and measuring impact. The last item is crucial to keeping employees and executives engaged and energized around improvement efforts. Documenting the impact of improvement work is the only way to justify both financial and emotional investment.
Continuous improvement is a team sport and communication is the foundation for effective collaboration. The perfect improvement methodology creates a common language and a structured way to share information. It also ensures that improvement work is aligned to strategic goals and business objectives.
Lean, Six Sigma, and all of the other continuous improvement methodologies are designed to make improvement systematic, long-lasting, and efficient. They can all be successful under the right circumstances. In order to choose the best one for your organization, start with these goals in mind.