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Continual Improvement: We Practice What We Preach

Posted by Maggie Millard

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Jul 1, 2014 2:36:00 PM

Mark-150x150-1While our VP of Customer Success Mark Graban often blogs here, he occasionally writes about KaiNexus on his blog, LeanBlog.org, too.

Here’s a recent post of Mark's talking about how we practice what we preach (or as our VP of Sales Jeff Roussel likes to say, "we eat our own dog food").
  • How we use checklists
  • The difference between customer suggestions and employee ideas
  • Continuously improving our webinars in many ways

How about you? What processes of yours benefit from continuous improvement? Tell us about them in the comments below. 

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