Listen to this post as a podcast (subscribe to the series):
You may be using Lean tools and techniques like PDSA, DMAIC, and Standard work to manage processes. Lean software gives you a platform to manage those tools. The team has one point of focus for Lean projects and a standard way of documenting and communicating about each effort.
Lean leaders believe that every employee can contribute opportunities for improvement, but without a system for capturing them, ideas can be forgotten. Improvement isn’t something that happens only in a meeting or during a rapid improvement event. Lean software makes it easy for people to document their ideas whenever inspiration hits them.
Language is an important part of company culture. When everyone uses the same terminology to describe improvement efforts, the chance for misunderstanding and confusion is reduced. A Lean software platform helps to define a common vocabulary.
Employees know that investments are made in the things that are important to management. They are very good at determining the difference between leaders who are “all talk” and those who are truly committed to an idea. When you invest in Lean software, you signal to the organization that improvement work is important and will be supported from the top.
There are plenty of ways to track the status of improvement projects without Lean software. Spreadsheets and paper huddle boards jump to mind. However, neither of these passive approaches has a built-in mechanism for ensuring engagement and, therefore, improvement momentum. Lean software includes active notifications and alerts that make Lean projects hard to ignore. Managers know when deadlines are missed and can intervene when progress is stalled.
Lean technology creates a repository of tribal knowledge. Everything that goes into each improvement project is stored even long after the work is complete. Best practices can be replicated, fruitless efforts can be avoided, and people can learn from the work of other departments or teams.
Lean software eliminates the need for emails and spreadsheets to fly back and forth or for executives to walk from huddle board to huddle board to get a sense for the health of Lean culture. All Lean projects can be visualized in a way that makes it easy to understand if progress is trending up and which areas of the organization are having the highest degree of success.
Improvement projects should be prioritized according to the strategic plan of the organization. This happens when each individual understands how their goals and daily tasks are connected to the overall goals of the company. Lean software makes it easy for leaders, managers, and individuals to participate in strategy deployment and achieve goal alignment.
Are your Lean initiatives paying off? A Kanban board won’t tell you, but Lean software can. The results of every improvement project can be assessed in terms of cost savings, revenue earned, improved quality, happier customers, or whatever key performance indicators (KPIs) are relevant for the opportunity. Not only does this help leadership justify continued investment in Lean, it also excites and motivates employees to see their hard work pay off in an objectively measurable way.
One thing you can never get back is time. Every day that passes without the best tools available at the disposal of your team is a missed opportunity to maximize improvement.
We hope that 2017 is an outstanding year for you and your team. Lean software just might be the ticket to making it so.