Greg Jacobson
Recent Posts
How to Measure the Impact of Continuous Improvement
April 3, 2026Most organizations that invest in continuous improvement believe it's working. Fewer can prove it. The gap between "we think this is...
5 Principles of High-Reliability Organizations, Explained
March 25, 2026Summary
High-reliability organizations (HROs) operate in high-risk environments yet consistently achieve exceptional safety and...
How CI and OpEx Leaders Use Hoshin Kanri to Drive Organizational Alignment
July 2, 2025We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
How to Identify and Eliminate the 8 Wastes of Lean
March 25, 2026Summary
Waste exists in every business, often hidden within daily operations. The 8 wastes of Lean—defects, transportation, waiting,...
Continuous Improvement Leadership Quotes: Inspiring Change and Growth | KaiNexus
March 24, 2026Leaders driving continuous improvement know that the right words at the right moment can shift how a team thinks about change. Whether...
How to Use the Baldrige Framework to Achieve Performance Excellence
March 24, 2026The urgency to improve organizational performance is at an all-time high. Today’s customers expect more value for every dollar,...
Key Objectives and Activities for Each Step of DMAIC
April 3, 2026DMAIC (Define, Measure, Analyze, Improve, Control) is a data-driven, structured, customer-centric problem-solving methodology. Each phase...
The 7 Steps of Hoshin Kanri (or Hoshin Planning)
March 26, 2026The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt Hoshin Kanri -- also called...
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...

