Greg Jacobson
Recent Posts
An Introduction to Process Behavior Charts
March 17, 2023Donald J. Wheeler, Ph.D. is a world-renowned expert in statistical methods and continuous improvement. He's worked with W. Edwards Deming...
What is the best way to become more effective at work?
December 19, 2022The internet is full of blog posts with productivity tips and advice about how to work smarter, not harder. There’s a lot of useful...
The Meaning of Hoshin Kanri: What, Why, and How
November 28, 2022We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
The 7 Steps of Hoshin Kanri (or Hoshin Planning)
November 15, 2022The process you use to develop your strategic plan is as important as the plan itself. That’s why many organizations turn to the Hoshin...
6 Continuous Improvement Metrics That Actually Matter
October 27, 2022Maybe Albert Einstein was talking about continuous improvement when he said, “Not everything that can be counted counts, and not everything...
20 Inspirational Business Process Improvement Quotes
August 18, 2022Let’s be honest, it can be difficult to get people excited about the subject of business process improvement. The phrase itself has no...
PDSA Quality Improvement: A Scientific Method of Change
May 19, 2022Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
5 Principles of a High Reliability Organization (HRO)
May 12, 2022A high-reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes despite a high level of risk and...
Do You Need PPM or Continuous Improvement Software?
May 10, 2022There are several technology solutions designed to help companies accelerate improvement initiatives and support business process...