Recent Posts
How to Use the Baldrige Framework to Achieve Performance Excellence
October 31, 2024The urgency to improve organizational performance is at an all-time high. Today’s customers expect more value for every dollar,...
Key Objectives and Activities for Each Step of DMAIC
October 25, 2024DMAIC (Define, Measure, Analyze, Improve, Control) is a data-driven, structured, customer-centric problem-solving methodology. Each phase...
The 7 Steps of Hoshin Kanri (or Hoshin Planning)
October 23, 2024The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt the Hoshin Kanri method...
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
5 Principles of a High Reliability Organization (HRO)
May 2, 2024A high-reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes despite a high level of risk and...
The Meaning of Hoshin Kanri: What, Why, and How
March 14, 2024We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
6 Essential Continuous Improvement Metrics That Matter
October 25, 2023Maybe Albert Einstein was talking about continuous improvement when he said, “Not everything that can be counted counts, and not everything...
23 Inspirational Business Process Improvement Quotes
October 6, 2023Let’s be honest, it can be difficult to get people excited about the subject of business process improvement. The phrase itself has no...
The Benefits of Using an X-Matrix for Strategy Deployment
July 24, 2023Hoshin Kanri, sometimes called "strategy deployment", is an approach that helps companies achieve breakthrough goals over a three to...
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