Greg Jacobson
Recent Posts
Why Improvements Don't Stick: It's Not Backsliding, It's a Failed Handoff
June 5, 2026Every continuous improvement professional has heard some version of the same complaint.
"We ran a great kaizen event. We came back ninety...
Talent Gets You in the Room. A Growth Mindset Decides the Rest.
June 3, 2026Last season, my team missed the NBA playoffs. Again. The San Antonio Spurs landed in the lottery. And going into this year, most people had...
How to Design Habit Loops for 5 Continuous Improvement Behaviors
May 5, 2026This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the...
Your Employees' Ideas Aren't Disappearing -- They're Being Ignored by Your System
April 16, 2026One operations director, describing what happened to frontline ideas at his organization before they overhauled their approach, put it...
How to Measure the Impact of Continuous Improvement
April 3, 2026Most organizations that invest in continuous improvement believe it's working. Fewer can prove it. The gap between "we think this is...
5 Principles of High-Reliability Organizations, Explained
March 25, 2026Summary
High-reliability organizations (HROs) operate in high-risk environments yet consistently achieve exceptional safety and...
How CI and OpEx Leaders Use Hoshin Kanri to Drive Organizational Alignment
July 2, 2025We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
How to Identify and Eliminate the 8 Wastes of Lean
March 25, 2026Summary
Waste exists in every business, often hidden within daily operations. The 8 wastes of Lean—defects, transportation, waiting,...
Continuous Improvement Leadership Quotes: Inspiring Change and Growth | KaiNexus
March 24, 2026Leaders driving continuous improvement know that the right words at the right moment can shift how a team thinks about change. Whether...

