Greg Jacobson
Recent Posts
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
5 Principles of a High Reliability Organization (HRO)
May 2, 2024A high-reliability organization (HRO) is an organization that has succeeded in avoiding catastrophes despite a high level of risk and...
The Meaning of Hoshin Kanri: What, Why, and How
March 14, 2024We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
6 Essential Continuous Improvement Metrics That Matter
October 25, 2023Maybe Albert Einstein was talking about continuous improvement when he said, “Not everything that can be counted counts, and not everything...
23 Inspirational Business Process Improvement Quotes
October 6, 2023Let’s be honest, it can be difficult to get people excited about the subject of business process improvement. The phrase itself has no...
The Benefits of Using an X-Matrix for Strategy Deployment
July 24, 2023Hoshin Kanri, sometimes called "strategy deployment", is an approach that helps companies achieve breakthrough goals over a three to...
Lean Waste Reduction Strategies and Real-Life Examples
May 11, 2023Ecologists and other environmentally aware people often talk about the goal of "Zero Waste." But, of course, that's an outstanding goal for...
An Introduction to Process Behavior Charts
March 17, 2023Donald J. Wheeler, Ph.D. is a world-renowned expert in statistical methods and continuous improvement. He's worked with W. Edwards Deming...
What is the best way to become more effective at work?
December 19, 2022The internet is full of blog posts with productivity tips and advice about how to work smarter, not harder. There’s a lot of useful...