Recent Posts
No, You Can't Disband Your CI Team After Two Years
June 16, 2026Not long ago, an organization told us it was dissolving its continuous improvement department. The reasoning sounded almost responsible....
How to Read "Best Continuous Improvement Software" Lists (And What They Don't Tell You)
June 11, 2026Search "best continuous improvement software," and you'll find roughly forty pages of "Top 10 CI Software for 2026" articles. Click into...
Why Improvements Don't Stick: It's Not Backsliding, It's a Failed Handoff
June 5, 2026Every continuous improvement professional has heard some version of the same complaint.
"We ran a great kaizen event. We came back ninety...
Talent Gets You in the Room. A Growth Mindset Decides the Rest.
June 3, 2026Last season, my team missed the NBA playoffs. Again. The San Antonio Spurs landed in the lottery. And going into this year, most people had...
How to Design Habit Loops for 5 Continuous Improvement Behaviors
May 5, 2026This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the...
Your Employees' Ideas Aren't Disappearing -- They're Being Ignored by Your System
April 16, 2026One operations director, describing what happened to frontline ideas at his organization before they overhauled their approach, put it...
How to Measure the Impact of Continuous Improvement
April 3, 2026Most organizations that invest in continuous improvement believe it's working. Fewer can prove it. The gap between "we think this is...
5 Principles of High-Reliability Organizations, Explained
March 25, 2026Summary
High-reliability organizations (HROs) operate in high-risk environments yet consistently achieve exceptional safety and...
How CI and OpEx Leaders Use Hoshin Kanri to Drive Organizational Alignment
July 2, 2025We are fortunate enough to get to spend a lot of time chatting with customers and other organizations that are interested in continuous...
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