Greg Jacobson
Recent Posts
Can SharePoint Handle Your Continuous Improvement Program?
April 7, 2026SharePoint has come a long way since 2017.
Your Kaizen Board Software Selection Guide
January 29, 2019Kaizen boards are excellent tools for visualizing the progress of work and capturing ideas for improvement. They give teams instant insight...
The Bedrock Principles of Continuous Quality Management
November 2, 2018Continuous quality management (CQM) does not look the same in every organization. Some practice CQM as part of a business management...
The Lean Healthcare Code
October 5, 2018One of the exciting things about the Lean management approach is that it is applied differently in every industry and organization. While...
Engaging Leaders & the Baldrige Framework to Advance Excellence
February 11, 2020Mary Greeley Medical Center is a 220-bed acute care hospital in Ames, Iowa. It’s also a leading facility in continuous improvement.
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Considering Change Management Software? Don’t Overlook Reporting.
April 10, 2018If you are in the market for change management software, we’d like to help. One of the most frequent questions we get asked is what to look...
How Software Amplifies the Impact of Kaizen
April 18, 2018In 1986, Masaaki Imai founded the Kaizen Institute Consulting Group (KICG) to help western companies to introduce the concepts, systems,...
The Impact of Prescription Drug Pricing on the Quality of Healthcare
August 28, 2026You know how, when you’re at the doctor and they’re filling out a prescription for you, they ask which pharmacy you use? The implication is...
Top 8 Reasons that CQI Initiatives Fail
August 29, 2017Continuous quality improvement (CQI) isn’t a subject that inspires a lot of debate. We’ve yet to find a business leader or even a...

