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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

Your Kaizen Board Software Selection Guide

January 29, 2019

Kaizen boards are excellent tools for visualizing the progress of work and capturing ideas for improvement. They give teams instant insight...

The Bedrock Principles of Continuous Quality Management

November 2, 2018

Continuous quality management (CQM) does not look the same in every organization. Some practice CQM as part of a business management...

The Lean Healthcare Code

October 5, 2018

One of the exciting things about the Lean management approach is that it is applied differently in every industry and organization. While...

Engaging Leaders & the Baldrige Framework to Advance Excellence

February 11, 2020

Mary Greeley Medical Center is a 220-bed acute care hospital in Ames, Iowa. It’s also a leading facility in continuous improvement.

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Considering Change Management Software? Don’t Overlook Reporting.

April 10, 2018

If you are in the market for change management software, we’d like to help. One of the most frequent questions we get asked is what to look...

How Software Amplifies the Impact of Kaizen

April 18, 2018

In 1986, Masaaki Imai founded the Kaizen Institute Consulting Group (KICG) to help western companies to introduce the concepts, systems,...

The Impact of Prescription Drug Pricing on the Quality of Healthcare

August 28, 2026

You know how, when you’re at the doctor and they’re filling out a prescription for you, they ask which pharmacy you use? The implication is...

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Top 8 Reasons that CQI Initiatives Fail

August 29, 2017

Continuous quality improvement (CQI) isn’t a subject that inspires a lot of debate. We’ve yet to find a business leader or even a...