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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

Considering Change Management Software? Don’t Overlook Reporting.

April 10, 2018

If you are in the market for change management software, we’d like to help. One of the most frequent questions we get asked is what to look...

Why is Hoshin Kanri so Valuable?

March 30, 2018

The practice of Hoshin Kanri, also called Policy Deployment or Strategy deployment, is about the alignment of individual goals and...

How Software Amplifies the Impact of Kaizen

April 18, 2018

In 1986, Masaaki Imai founded the Kaizen Institute Consulting Group (KICG) to help western companies to introduce the concepts, systems,...

How Hoshin Kanri Attacks 9 Tough Improvement Challenges

March 8, 2018

Hoshin Kanri is a management technique designed to steer an organization towards its most important long-term goals without sacrificing the...

Rolling Out Hoshin Kanri in 2018? Here Are Our Top Tips.

March 8, 2018

Hoshin Kanri is a powerful strategic planning tool because it helps align the organization top to bottom around breakthrough objectives. It...

The Impact of Prescription Drug Pricing on the Quality of Healthcare

February 11, 2020

You know how, when you’re at the doctor and they’re filling out a prescription for you, they ask which pharmacy you use? The implication is...

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How A3 Software Supports Problem Solving

April 17, 2019

The A3 approach is a brilliantly simple problem-solving technique. It is based on the PDSA (Plan-Do-Study-Adjust) improvement cycle and is...

Top 8 Reasons that CQI Initiatives Fail

August 29, 2017

Continuous quality improvement (CQI) isn’t a subject that inspires a lot of debate. We’ve yet to find a business leader or even a...

No Time for Gemba Walks? Spend More Time On Gemba Walks.

August 10, 2017

In talking with business leaders over the years, we’ve learned that Gemba Walks are a bit like eating better and getting more exercise....