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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

What is Lean Healthcare?

December 16, 2020

Lean healthcare is simply the use of the Lean business management philosophy in healthcare facilities. The goal of Lean is to reduce or...

How to Craft and Implement a Strategy Deployment Plan

September 14, 2018

One of the most essential responsibilities of leaders is making sure that activities are driven by the strategic goals and objectives of...

How to Establish a Foundation for Process Improvement in Healthcare

September 6, 2018

It seems like every other day or so, I come across an article detailing how the American health care system is “broken.” These articles are...

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The Best Alternative to a Kanban Board in Excel

August 16, 2018

Microsoft Excel is one of the most widely used applications on the planet. I know exactly why. It’s amazingly flexible, most people know...

Engaging Leaders & the Baldrige Framework to Advance Excellence

February 11, 2020

Mary Greeley Medical Center is a 220-bed acute care hospital in Ames, Iowa. It’s also a leading facility in continuous improvement.

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The CAPA Software Buyer’s Guide

June 5, 2018

Correcting and preventing problems are two of the most important things that any organization can do. That’s the driving force behind the...

Considering Change Management Software? Don’t Overlook Reporting.

April 10, 2018

If you are in the market for change management software, we’d like to help. One of the most frequent questions we get asked is what to look...

Why is Hoshin Kanri so Valuable?

March 30, 2018

The practice of Hoshin Kanri, also called Policy Deployment or Strategy deployment, is about the alignment of individual goals and...

How Software Amplifies the Impact of Kaizen

April 18, 2018

In 1986, Masaaki Imai founded the Kaizen Institute Consulting Group (KICG) to help western companies to introduce the concepts, systems,...