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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

3 Ways to Get More Out of Your Huddle Boards and Meetings

January 26, 2017

Huddle boards, along with quick daily huddle meetings are popular continuous improvement techniques. They are particularly prevalent in...

Lean Educational Resources

December 28, 2016

The Lean business methodology and the concept of continuous improvement are rich topics with many interpretations and nuances. That’s why...

What is CAPA Software?

November 22, 2016

Corrective and preventive action (CAPA) are improvements to an organization's processes taken to eliminate causes of defects and waste. The...

Electronic Suggestion Boxes Don’t Work. Here’s What Does.

November 15, 2016

As a team of people focused on helping organizations support continuous improvement with cloud-based tools you might think that we’d be big...

Why You Need Change Management Software for the 3 Phases of Change

November 3, 2016

Merriam-Webster’s defines chaos as, “a state in which behavior and events are not controlled by anything.” You probably wouldn’t describe...

Strategy Deployment Best Practices

June 13, 2018

The other day I saw an internet meme that said, “How to have a beach body. Have a body. Go to the beach.” It’s too bad that strategy...

Frequently Asked Questions About Agile Software

October 11, 2016

I’m going to be blunt. I’m having a hard time figuring out how to start this blog about Agile Software FAQs because, without the answers to...

The Most Important Features and Benefits of DMAIC Software

May 11, 2018

The DMAIC (Define, Measure, Analyze, Improve and Control) improvement cycle is an effective technique for structured change management. The...

Why You Need ONE Platform for Incident Reporting AND CI

February 11, 2020

These days more and more organizations understand the importance of structured incident reporting. Things like customer complaints, health...