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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

Build Cross Functional Teams with These Tips from the NBA

October 28, 2026

A cross functional team is a powerful business tool, but it can also be a thing of beauty to watch. Basketball is a great example, and...

KaiNexus' Keys to the Continuous Improvement Program Game

July 21, 2015

The NBA playoffs are in full swing and fans are enjoying quite a show. Before each game, the commentators usually help fans know what to...

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Kaizen Software Questions that aren’t Asked Frequently Enough

July 21, 2015

We love a good FAQ blog post, but once in a while, it can be even more enlightening to ponder the questions that don’t get asked, but...

Quick Guide to the Language of Continuous Quality Improvement (CQI)

October 28, 2026

It is not unusual for an industry or profession to develop a language all its own. Doctors and lawyers, for example, toss around terms and...

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9 Clear Signs That You Need Continuous Improvement Software

August 11, 2015

Continuous improvement software is a fairly new idea for businesses outside of manufacturing and health care. It is designed to bring...

A Different Way to Think About Value Stream Mapping Software

July 21, 2015

Value stream mapping (VSM) is an approach to improvement that is part of the Lean improvement discipline. The idea is to graphically...

Kaizen Software Selection Checklist

April 1, 2015

If you are a business leader who is ready to transform your organization by embracing Kaizen, you may be looking for technology tools to...

What is Kaizen? KaiNexus Customers Speak

April 1, 2015

I'm not sure how closely you follow the auto industry, other than maybe knowing that Lean has its origins in the Toyota Production System....

Embracing Excellence: Continuous Quality Improvement Definition

June 5, 2023

The great philosopher Aristotle is reported to have said, “’Quality is not an act. It is a habit.”

Many business leaders who agree are...