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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

7 Improvement Techniques Made Easier with Lean Software

September 19, 2016

Organizations that adopt the Lean approach to business management have many improvement tools at their disposal. Lean software supports...

What is Kanban?

October 5, 2016

Continuous improvement is such an important part of modern business that organizations and experts have developed numerous process ...

Why We Prioritize Customer Success

February 11, 2020

If we had to pick the number one thing we’re passionate about here at KaiNexus, it would be continuous improvement. If we could pick a...

9 Reasons to Invest in a Lean Management System

August 23, 2016

The Lean business management approach is comprised of a set of techniques and tools designed to achieve the maximum delivery of value to...

Should You Be Using PDSA or DMAIC?

August 17, 2016

When it comes to continuous improvement techniques, you have many options. There are a variety of approaches and tools designed to support...

How Improvement Software Reinforces the Principles of Lean

July 26, 2016

Although the Lean approach to business management was originally developed for, and deployed in the manufacturing sector, it has become...

Does Your Organization Have a Safety Net for DMAIC?

October 11, 2023

The DMAIC improvement cycle is the cornerstone of many successful continuous improvement programs. It is a repeatable, reliable process...

The Case for Lean Leadership Technology

January 26, 2017

In modern business, if something is important, it is almost always supported by technology. Sales and service teams use a CRM or ticket...

Hoshin Kanri Explainer: What’s It All About?

July 21, 2016

I was having lunch with a group of friends the other day when one said that she had to get back to the office for her quarterly Hoshin...