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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

What Sets a Lean Organization Apart?

June 6, 2016

The business methodology of Lean is often used in the same sentence as other formal business models such as Six Sigma, TPS (Toyota...

Lean Leadership: A Delicate Balancing Act

January 26, 2017

We are lucky enough to have the opportunity to chat with people who lead Lean organizations all of the time. One question we like to ask...

The Continuous Improvement Model – There’s an “App” for That

May 20, 2016

We try to write most of the posts on this blog so that they would be useful to people interested in the continuous improvement model or the...

Eliminate 5 Barriers to Improvement with Kaizen Software

May 13, 2016

Here’s an interesting question. What keeps improvement from happening organically? Why is an improvement culture something that we have to...

Catchball Tip: Transparency Begets Trust

October 2, 2019

The Lean practice of Catchball starts with an idea for improvement or a challenge that needs to be addressed. One person captures what they...

What Does Continuous Improvement Software Actually Do?

April 15, 2016

If you’ve been considering an investment in continuous improvement software, you’ve probably seen long lists of features. (We’re certainly ...

How Playing Catchball Develops Trust in Your Improvement Culture

March 31, 2016

Steven Covey once wrote, “Trust is the glue of life. It is the most essential ingredient in effective communication. It’s the foundational...

Hoshin Kanri – Frequently Asked Questions

March 22, 2016

One of the business management techniques that we often recommend to clients is called Hoshin Kanri. When we mention it to people,...

Driverless Cars Are Cool. Driverless Kaizen Events Aren’t.

March 9, 2016

Kaizen events are an effective way to tackle an organization’s most pressing and complex problems in short order.

During a Kaizen event,...