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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

How Playing Catchball Develops Trust in Your Improvement Culture

March 31, 2016

Steven Covey once wrote, “Trust is the glue of life. It is the most essential ingredient in effective communication. It’s the foundational...

Hoshin Kanri – Frequently Asked Questions

March 22, 2016

One of the business management techniques that we often recommend to clients is called Hoshin Kanri. When we mention it to people,...

Driverless Cars Are Cool. Driverless Kaizen Events Aren’t.

March 9, 2016

Kaizen events are an effective way to tackle an organization’s most pressing and complex problems in short order.

During a Kaizen event,...

Keep Your Organization on the Rails with Hoshin Kanri Software

October 11, 2023

]Hoshin Kanri (also known as Hoshin Planning) is a Lean management principal that involves moving an organization toward long-term,...

Balanced Scorecard Software Contributes to Organizational Alignment

February 11, 2020

The Balanced scorecard is a structure for implementing and managing strategy at all levels of an organization. It seeks to link objectives,...

The 5 Biggest Hoshin Kanri Software Blunders

January 5, 2016

Hoshin Kanri, or "strategy deployment," is a formal Lean method that is used to get everybody pointed in the right direction. Hoshin means...

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Continuous Improvement Management Advice from 6 Fortune Cookies

October 11, 2023

Let me just start by saying that my friends at Chinatown make some of the best Chinese food in Austin. If you can get there for Dim Sum...

A Gemba Walk with Yoda: What Can We Learn?

October 11, 2023

Star Wars: The Force Awakens has sold more advance tickets than any movie in history, and it's not close. We’re not going to lie – we’re as...