Greg Jacobson
Recent Posts
[Quick Guide] 9 Continuous Improvement Software Terms and Acronyms
October 20, 2015Shopping for technology can be frustrating. Vendors seem to toss around industry lingo and acronyms as if you understand their products as...
Innovation Management – There’s an App for That
October 13, 2015Most people tend to associate the word “Innovation” with bringing new things to market. We think of Apple products like the iPhone and iPad...
It's Not Fight Club, and 3 Other Rules of Catchball
October 11, 2023In their book, Value Stream Management for the Lean Office, Don Tapping and Tom Shuker describe the continuous improvement technique of...
Does Making Your Suggestion Box Electronic Make it Better?
October 7, 2015Almost every business process is better when it’s digital. You wouldn’t create your P&L statement on ledger paper or keep your sales...
9 Signs that Your Organization Could Benefit from Hoshin Kanri
September 29, 2015I once saw a cartoon that depicted two knights from the middle ages in a sword fight.
Who’s Responsible for Improvement Management?
October 5, 2015Gemba Walk Your Way Back to School
June 7, 2016When I was in elementary school I loved field trips. What kid doesn’t? We took field trips to the natural history museum, the planetarium,...
The Relationship Between a Pirate and an Electronic Suggestion Box
September 10, 2015One of the most iconic dastardly deeds associated with pirates is the act of making someone walk the plank. With each step the poor...
How to Evaluate PDSA Software: 5 Questions to Ask
September 3, 2015Choosing business software is challenging, but usually you have some experience with similar technology so you have a baseline to work...

