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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

Lean Startup Methodology Applied to a Huge Company [Webcast]

July 21, 2015

At KaiNexus, we see our customers being innovative all the time through continuous improvement, both large and small. That's why I founded...

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Why You Should Think Like a Journalist on Your Next Gemba Walk

June 7, 2016

Anyone who took Journalism in high school probably remembers three important rules; don’t "bury the lede," be sure to cover “who, what,...

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Build Cross Functional Teams with These Tips from the NBA

October 11, 2023

A cross functional team is a powerful business tool, but it can also be a thing of beauty to watch. Basketball is a great example, and...

KaiNexus' Keys to the Continuous Improvement Program Game

July 21, 2015

The NBA playoffs are in full swing and fans are enjoying quite a show. Before each game, the commentators usually help fans know what to...

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Does PDSA Software Actually Work?

July 21, 2015

Today’s business leaders have hundreds of options when it comes to deploying technology to support business processes. This presents both...

5 Unexpected Ways to Justify an Investment in Six Sigma Software

July 22, 2015

Committing to the Six Sigma approach to business process improvement can lead to profound changes in an organization’s culture and the way...

Kaizen Software Questions that aren’t Asked Frequently Enough

July 21, 2015

We love a good FAQ blog post, but once in a while, it can be even more enlightening to ponder the questions that don’t get asked, but...

Quick Guide to the Language of Continuous Quality Improvement (CQI)

April 23, 2015

It is not unusual for an industry or profession to develop a language all its own. Doctors and lawyers, for example, toss around terms and...

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9 Clear Signs That You Need Continuous Improvement Software

August 11, 2015

Continuous improvement software is a fairly new idea for businesses outside of manufacturing and health care. It is designed to bring...