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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

A Different Way to Think About Value Stream Mapping Software

July 21, 2015

Value stream mapping (VSM) is an approach to improvement that is part of the Lean improvement discipline. The idea is to graphically...

Kaizen Software Selection Checklist

April 1, 2015

If you are a business leader who is ready to transform your organization by embracing Kaizen, you may be looking for technology tools to...

What is Kaizen? KaiNexus Customers Speak

April 1, 2015

I'm not sure how closely you follow the auto industry, other than maybe knowing that Lean has its origins in the Toyota Production System....

Mary Greeley Medical Center Talks About Lean and Baldrige Success

April 11, 2017

We love all of our customers, and we're especially proud when they do great things. Back in December, one of our healthcare customers, Mary...

Applying the Principles of Kanban to Knowledge Work

November 4, 2017

In the 1940’s, Toyota discovered that their production process could be improved by implementing a visual system for monitoring the flow of...

Embracing Excellence: Continuous Quality Improvement Definition

June 5, 2023

The great philosopher Aristotle is reported to have said, “’Quality is not an act. It is a habit.

Many business leaders who agree are...

Achieve Timely Breakthroughs with Rapid Continuous Improvement

March 19, 2015

Rapid Continuous Improvement is based on a concept developed in Japan known as Kaizen. Kaizen simply means “good change.” It is one of the...

Implement Hoshin Kanri Like A Pro

April 18, 2018

Most business leaders know that in order to be successful and meet customer expectations over the long run, a multi-year strategic plan is...

An Introduction to Hoshin Kanri

June 13, 2018

Organizations getting started with continuous improvement practices often worry that the improvement efforts won't align with the goals of...