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Greg Jacobson

Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Greg earned a Bachelor of Science in Biology from Washington University in St. Louis in 1997, followed by his Doctor of Medicine from Baylor College of Medicine in 2001. He then completed his residency in Emergency Medicine at Vanderbilt University Medical Center, where he subsequently joined the faculty. During his tenure at Vanderbilt, Greg was introduced to kaizen and Lean business management practices. He immediately realized the importance of these improvement methodologies in improving operations in the emergency department and beyond. This insight ultimately led to the creation of KaiNexus in 2009. In addition to his role at KaiNexus, Greg co-authored the influential work Kaizen: A Method of Process Improvement in the Emergency Department, published in Academic Emergency Medicine. Outside of KaiNexus, Greg enjoys quality time with his wife, daughter, and two Labrador Retrievers, and finds relaxation in playing the guitar and running.
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Recent Posts

How To Avoid Continuous Improvement Program Paralysis

October 28, 2019

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

What To Do With Small Problems

August 28, 2015

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

Rock Process Improvement Using The DMAIC Approach

March 20, 2015

At the heart of the Six Sigma business management philosophy is DMAIC (pronounced "de-may-ick"). DMAIC is an acronym for Define, Measure,...

How Active Notifications Support Continuous Improvement

April 2, 2015

Information is a tricky thing. It is necessary, of course, to make good decisions and advance progress on projects, but too much of it can...

Respond Quickly to Engagement

August 28, 2015

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

KaiNexus Education Video Series: Improve Continually

August 28, 2015

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

The Benefits of Structured Improvement Management

April 2, 2015

Every organization wants to improve. We all want to reduce costs, improve customer satisfaction, become more efficient, and find new ways...

Process Improvement: Measure ROI of Continuous Improvement

April 2, 2015

George Mallory was an English mountaineer who took part in the first three British expeditions to Mount Everest in the early 1920s. When...

Why Continuous Improvement Makes Sense

March 19, 2015

Every good cook knows that you have to taste your food at various points in the cooking process to know if you need to add a little salt,...

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