Greg Jacobson
Recent Posts
The Baldrige Framework: A Guide for Practitioners
May 14, 2026The urgency to improve organizational performance is at an all-time high. Today’s customers expect more value for every dollar,...
Key Objectives and Activities for Each Step of DMAIC
April 3, 2026DMAIC (Define, Measure, Analyze, Improve, Control) is a data-driven, structured, customer-centric problem-solving methodology. Each phase...
The 7 Steps of Hoshin Kanri (or Hoshin Planning)
March 26, 2026The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt Hoshin Kanri -- also called...
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
The Benefits of Using an X-Matrix for Strategy Deployment
March 26, 2026Hoshin Kanri, sometimes called "strategy deployment", is an approach that helps companies achieve breakthrough goals over a three to...
Control Charts and Why Donald Wheeler Calls Them Something Else
May 14, 2026Donald J. Wheeler, Ph.D. is a world-renowned expert in statistical methods and continuous improvement. He's worked with W. Edwards Deming...
What is the best way to become more effective at work?
December 19, 2022The internet is full of blog posts with productivity tips and advice about how to work smarter, not harder. There’s a lot of useful...
Do You Need PPM or Continuous Improvement Software?
May 10, 2022There are several technology solutions designed to help companies accelerate improvement initiatives and support business process...
Lean Management System: Principles and Software Tools
May 3, 2022Organizations have adopted the Lean methodology worldwide to improve work processes, reduce waste, and achieve overall performance...

