Mary Greeley Medical Center is a 220-bed acute care hospital in Ames, Iowa. It’s also a leading facility in continuous improvement.
KaiNexus recently joined forces with Karen Kiel Rosser, Vice President of Quality at Mary Greeley Medical Center, and Ron Smith, the hospital’s Process Improvement Coordinator, to discuss the role the Baldrige Excellence Framework has played in their organization. You can access the full webinar here.
Keys to Success at Mary Greeley
The Baldrige Excellence Framework empowers organizations to achieve their goals, enhance their results, and become more competitive. At Mary Greeley, daily improvement programs consist of three stages: