A couple of weeks ago, time stopped and the earth stood still.

At least, it did if you were in Austin, Texas...

Downtown...

At the Westin...

At KaiNexicon 2019... 

Ok, and in my brain. It only happened in my brain. But what happened IRL WAS exciting, for everyone that was there. Not just me.

You see, I might run the marketing at this company, but if I'm being honest, I can't keep up with all the features that have come out, those that are being developed, and those that are coming out soon. I depend on the Support Site as heavily as any of the rest of you! 

So, when CEO Greg Jacobson and Product Manager Ryan Rippey unveiled the new features that are coming out in our HUGE next release, I was as surprised and excited as everyone else at the conference.

There are too many features for me to tell you about right now - and you'll get the full scoop later this month when the version is released - but I wanted to go ahead and release the video from that KaiNexicon presentation so the rest of you can share in the anticipation.

I will tell you the thing I'm MOST excited about, though - the updates to how comments work. When this release comes out, you'll be able to:

• Reply to comments! Instead of having a long list of comments that you have to read in reverse order and try to discern who was responding to which comment, this feature now works like Facebook comments, where it indents under the original comment to indicate replies and keep them in order.
  
  
  
  
• Tag people! You can type @ and then someone's name, and KaiNexus will send them a notification.
  
  
  
  
• Pin comments! Keep a comment at the top of the comments section of your items to make sure everyone sees the one you want them to.
  
  

It's thrilling, right?! Just wait until you see the rest of the presentation. Here it is for your viewing pleasure! Hope you enjoy these features when they're released to the wild in the next couple of weeks. Be sure to subscribe to this blog, where we'll write about all the new features and how to use them when the time comes!