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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Six Strategies for a Successful Rollout with UMass Memorial Health

February 6, 2025

Meet Penny Iannelli, SVP and Chief Transformation Officer at UMass Memorial Health, an organization with a network of hospitals and...

How Hilti Achieved a Scalable and Impactful KaiNexus Rollout

January 14, 2025

Hilti is a $7B world leader in designing and manufacturing cutting-edge technologies, software, and services for the professional...

Increasing User Adoption and Engagement

January 7, 2025

“What are your best practices for ensuring our users engage with the system?”

This is one of the fundamental questions clients ask. It’s my...

Six Essential Skills in Lean Business Management

July 26, 2024

For the past 15 years, I have advocated for teaching essential (or soft) skills in the workplace. When I joined KaiNexus, I saw how...

10 Ways to Enhance Your KaiNexus Training Strategy

June 12, 2024

Hi, I’m Andrea, the new Manager of Customer Enablement at KaiNexus. A key aspect of my role is partnering with customers to enhance their...

KaiNexus Team Gets Matching Mascot Tattoos

April 1, 2022

When our CEO closed our offices in March of 2020 out of an abundance of caution, none of us could have expected that would be the end of...

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Highlights of KaiNexus 2.5.4

August 2, 2021

One of the highlights this month is the Tokyo Olympic Games, followed closely by our latest release—2.5.4! Let’s take a look at some of the...

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Highlights of KaiNexus 2.5.0

March 3, 2021

Whether you are still going strong or gave up in the first week of January, what's one thing that all of our New Year's resolutions have in...

Upcoming Changes to KaiNexus Workflow Team Permissions

July 21, 2020

The Product team here at KaiNexus is driven by the desire to continuously improve our software - and our best source of ideas for...

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