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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

10 ways to use the Remind, Review, and Snooze Features

October 28, 2022

While most of us recognize that being organized is an important skill, it can be hard to stay organized in your daily work day in and day...

Creating Boards in KaiNexus by Persona: Leaders

September 30, 2022

Read the recap below of the ‘Boards by Persona: Leaders’ Webinar hosted by Adam Darnell and Brittany Currier, or you can watch the...

How Trinity Industries Went from 4 Ideas to 653 in Six Months

April 7, 2026

Vic Minhas, Sr. Director of Continuous Improvement at Trinity Industries, shared his team's improvement journey at KaiNexicon 2022. What...

Creating Boards in KaiNexus by Persona: Frontline

September 6, 2022

Below is a recap of the ‘Boards by Persona: Frontline’ Webinar hosted by Adam Darnell and Brittany Currier, or you can watch the recording...

How UMass Memorial Health Rolled Out an Idea System to 16,000 Caregivers

April 5, 2026

UMass Memorial Health rolled out KaiNexus to 16,000 caregivers across multiple hospitals and clinics in six months -- and within a year,...

KaiNexpert Fair 2022

June 2, 2022

Our KaiNexus customers joined us last week for our annual KaiNexicon User Conference. Although there are many perks to attending, such as...

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Congratulations to our 2022 Nexie Award Winners

June 9, 2022

One thing that we look forward to the most every year is our Annual Nexie Award Ceremony. After two long years apart, we were so excited to...

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The KaiNexus Difference: Continuous Improvement at Westland Milk Products

April 29, 2022

One of the most exciting things about working with customers at KaiNexus is getting to hear stories about how organizations have approached...

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Celebrating 100k Ideas!

April 11, 2022

Recently, I had the pleasure of interviewing Cliona Archambeault, Senior Director of Process Improvement, at UMass Memorial Health. UMMH is...

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