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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

What is the Escalation Module?

August 4, 2021

As much as we'd all like to have all the answers, unfortunately, we don't. This is why we need collaboration, teamwork, and communication...

Increasing Engagement through Gamification - Let's Talk about Badges!

June 23, 2021

Motivation can be described as the reason or reasons one has for acting or behaving in a particular way. It’s a physiological desire fueled...

How to Have a Successful KaiNexus Rollout

June 3, 2021

Wrapping up Customer Recognition Month, we hosted two very special customers on our panel webinar—Rob Pitney from UMass Memorial Health and...

Why is Branding so important? Let’s talk about the KaiNexus Branding Module!

May 24, 2021

Branding is so often overlooked by organizations as just an aesthetic component meant only for external customers. But really, branding is...

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Building a Better Way, Every Day: The Value of Small Improvements | Webinar Recap

June 20, 2021

We recently had the pleasure of presenting a webinar hosted by Evan Graczyk, Continuous Improvement Manager, and Bob Bell, Financial...

Upcoming Changes to KaiNexus Workflow Team Permissions

July 21, 2020

The Product team here at KaiNexus is driven by the desire to continuously improve our software - and our best source of ideas for...

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How to Make Better PICK Charts Using Weighted Scores

June 19, 2020

I’m always on the lookout for cool Boards that I can “borrow” for my own use in KaiNexus, and when I recently discovered PICK charts...

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How to Set Up a COVID-19 Response Dashboard in KaiNexus

June 2, 2021

In the COVID-19 era, companies around the world are struggling to meet changing demands, ensure the safety of their staff, and keep their...

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Coming Soon: KaiNexus Personas!

March 23, 2020

Before we dive into this blog post, we want to take a minute to share the KaiNexus response to COVID-19, and share the resources we're...

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