Last month, our friends Tania Lyon and David Yeager presented at the Carnegie Foundation Summit on Lean in Education on their research and experience in spreading a culture of continuous improvement. Tania Lyon has been a KaiNexus customer for the last couple of years and has led her team to accomplish some astounding results in her position as Director of Organizational Process Improvement. David Yeager is an Assistant Professor of Psychology and a Faculty Research Associate at UT Austin and will be presenting his research at the KaiNexus User Conference later this year.
St. Clair Hospital is a non-profit independent 329-bed hospital in Pittsburgh, PA with about 2400 employees across multiple locations. In 2008, the Hospital began a journey to become a continuously improving organization when senior management adopted Lean (an adaptation of the Toyota Production System) as its chosen improvement philosophy and methodology.