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KaiNexus Blog

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Kicking Off A New Approach to a Culture of Improvement

Posted by Mark Graban

Feb 3, 2015 2:14:00 AM

Last month, I had a great opportunity to work onsite with one of our customers, Mary Greeley Medical Center, in Ames, Iowa. They’ve been using our software to manage and track their “Rapid Improvement Events” and followup actions. Mary Greeley also worked with one of our consultants and used our system to facilitate a “KaiNexus WorkOut” process last year, where they implemented dozens of improvements over three months that netted over $800,000 in financial savings, among other benefits.

A Strong Foundation

Mary Greeley already has a great foundation of improvement work, which has led to them recently receiving the “Gold Achievement” recognition through the Iowa Recognition for Performance Excellence process. As we say at KaiNexus, to have a culture of improvement and innovation, you need three things: a methodology, leadership, and enabling technologies. Mary Greeley has all three of those elements in place.

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Topics: KaiNexus Services

Reflections from a KaiNexus Workout

Posted by Suz Kaprich

Apr 1, 2014 9:43:00 AM

Solving Problems with Mary Greeley Medical Center

Nothing makes going to work so pleasant as when you’re working with warm, welcoming, dynamic leaders and engaged and enthusiastic staff.  Luckily, that’s what I found when I showed up at Mary Greeley Medical Center for the first day of our KaiNexus Workout.  As an added bonus, the first day of the workout followed a presentation by Quint Studer of Studer Group, whose teachings I’ve followed for the past five years. Studer successfully roused the group and prepared them for the work that the team and I were about to engage in.

The MGMC team and I  started out by talking about the increased need for healthcare organizations to revamp their current processes in order to eliminate waste so as to meet the changing demands of consumers and government regulations.  MGMC is no exception to that need, so the goal for the KaiNexus Workout was to come up with one Opportunity for Improvement (OI) per person that increased revenue or decreased expenses, of course without negatively impacting quality and safety, and could be completed in 100 days.  

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Topics: KaiNexus Services

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