DMAIC – A Smart Approach for Lasting Improvement
April 25, 2016Most of the time when we talk to people about continuous improvement, the focus is on using improvement techniques to make business...
Catchball Tip: Transparency Begets Trust
October 2, 2019The Lean practice of Catchball starts with an idea for improvement or a challenge that needs to be addressed. One person captures what they...
4 Fundamental Responsibilities of Lean Leaders
February 16, 2017The Lean approach to business management is popular because it provides a useful structure and a language for the pursuit of continuous...
How Playing Catchball Develops Trust in Your Improvement Culture
March 31, 2016Steven Covey once wrote, “Trust is the glue of life. It is the most essential ingredient in effective communication. It’s the foundational...
There’s No Crying in Catchball
March 8, 2016We’ve had the opportunity to work on improvement with tons organizations over the years, and almost every single one has a certain thing in...
Conventional Wisdom that a Lean Organization Should Actually Ignore
March 2, 2016Conventional wisdom consists of ideas that are so widely held that they are believed to be true without much critical analysis. The problem...
Purpose, People and Process – The Foundation of a Lean Organization
July 21, 2016The Lean business process management methodology is a way of planning and measuring the long-term success of an organization, focused on...
The 5 Whys: A Ridiculously Simple Yet Essential Problem Solving Tool
June 22, 2023I find a lot of parallels between the beautiful simplicity of Japanese art and the simple, yet strikingly powerful business management...
Will Your Employees Hate You for Implementing Standard Work?
November 4, 2015We’re not going to lie. The implementation of standard work can go very wrong. If not executed properly, it can be seen by employees as...
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