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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

Why Suggestion Boxes Fail -- And What to Do Instead

March 25, 2026

Somebody, decades ago, nailed a box to a breakroom wall, cut a slit in the top, and labeled it "Suggestions." The intention was good:...

Creating a Successful Suggestion System

April 12, 2017

Identify, Act, Resolve, Recognize!

Imagine if your boss stood up at your next company meeting and challenged you to create a suggestion...