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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

Gemba Walk FAQs

June 7, 2016

Like many terms used by companies looking to achieve continuous improvement, "gemba walk" originated in Japan. The original Japanese name...

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5 Signs It's Time to Invest in Employee Engagement Software

April 16, 2015

As much as we would love to see every company in America get serious about employee engagement and invest in the tools necessary to support...

Why You Need Idea Software ASAP

April 2, 2015

The concept of idea software is relatively new, but growing in popularity. The analyst firm Forrester Research explained why:

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4 Common Gemba Walk Mistakes: Are You Slipping Up?

June 7, 2016

As I started to put together some thoughts on this blog post about some potential Gemba Walk hazards, I recalled a quote by Mike Dooley,...

4 Rocks to Look Under During Each Gemba Walk

June 7, 2016

Gemba Walks are an important part of many continuous improvement initiatives. They give leaders the occasion to visit the place where work...

5 Employee Engagement Ideas for Creating a Culture of Change

March 8, 2018

"Faced with the choice between changing one's mind and proving that there is no need to do so, almost everyone gets busy on the proof."

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Two Essential Ingredients for Effective Cross Functional Collaboration

August 28, 2015

Most business leaders recognize the advantages of effective cross functional collaboration and encourage it within their organizations....

A Better Approach to Employee Engagement Activities

August 11, 2015

We’ve written a lot about employee engagement, and about our belief that, at its core, employee engagement is an emotional connection to...

Standard Work: The Baseline for Continuous Improvement

March 20, 2015

Merriam-Webster defines “improvement” as “The act or process of making something better.” The very word is relative. To determine if...