Psychological Safety and Lean: What Actually Makes People Speak Up
April 6, 2026If there is one concept that kept resurfacing across the Ask Us Anything sessions -- even when we were not using the formal term -- it...
Karen Martin on Clarity, Leadership, and Why "A Process Has to Earn the Right to Be Automated"
March 25, 2026We recently hosted Karen Martin for an "Ask the Expert" webinar through KaiNexus, and she delivered. Karen is a two-time Shingo Award...
The One Metric That Tells You If Your CI Culture Is Real
April 3, 2026Across the Ask Us Anything series, Greg Jacboson and I have fielded dozens of questions about culture. How do you measure it? How do you...
Should Improvement Be Mandatory? Reflections From 30+ Ask Us Anything Episodes
March 9, 2026One of the most persistent questions across the Ask Us Anything series was deceptively simple:
Should continuous improvement be...
Why Experienced Leaders Resist Lean — and What Actually Works
March 2, 2026When Greg Jacobson and I recorded the first Ask Us Anything webinar, we were just trying to clear a backlog of questions. We had no idea...
Ten Years of Questions: The Ask Us Anything Insights That Still Hold Up
February 24, 2026Ten years of answering questions from CI practitioners taught us that the hardest problems aren't technical -- they're human. Leadership...
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