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The "Pull" Approach to Continuous Improvement at BSA LifeStructures

August 28, 2015

BSA LifeStructures, an architecture and engineering firm that “designs facilities that support, enhance and inspire healing, learning and...

How A Small Team is Driving System-Wide Process Improvement

August 9, 2016

Jason Coons is the Director of Process Excellence at Kettering Health Network (KHN) in Dayton, OH. He has over ten years of experience in...