The "Pull" Approach to Continuous Improvement at BSA LifeStructures
August 28, 2015BSA LifeStructures, an architecture and engineering firm that “designs facilities that support, enhance and inspire healing, learning and...
How A Small Team is Driving System-Wide Process Improvement
August 9, 2016Jason Coons is the Director of Process Excellence at Kettering Health Network (KHN) in Dayton, OH. He has over ten years of experience in...