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Customer Blog

Improvement Software Tips and Tricks

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Ryan Rippey

As the Customer Enablement Manager, Ryan's main objective is to ensure that customers are maximizing their true full potential in continuous improvement through the use of KaiNexus CI software. Over the last few years, Ryan has worked in multiple SaaS start-up environments, developing a strong passion for technology as well as a diverse skill set within customer success, project/product management, operations, and data analysis. Born and raised in New Jersey, Ryan graduated from Rutgers University in 2012 with a BS in Exercise Science and a BA in Journalism and Media Studies. After spending a few years living in Las Vegas, NV, Ryan now resides in Austin, TX. In a nutshell, Ryan is a sports fanatic, gym rat, movie buff and wannabe DJ.
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Recent Posts

Learning from KaiNexus Service Disruptions

Posted by Ryan Rippey

Mar 31, 2021 9:37:00 AM

Here at KaiNexus, we take the continuous improvement practices that we preach to heart. We believe that every misstep and failure is an opportunity for improvement, and tackle those problems head on. We've had a couple of app outages this year that identified a hole in our communication plan, which, once revealed, was addressed by a cross-functional team. In this post, I want to share with you what happened, how we fixed it, and what the results were the next time we had an outage.

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Topics: Continuous Improvement Software

Introducing Fishbone Diagrams, Times on Date Fields, and So Much More!

Posted by Ryan Rippey

Mar 29, 2021 9:25:26 AM

The madness of March is truly upon us, as KaiNexus version 2.5.1 arrives with 32 improvements! Let’s take a look at some of the highlights:

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Revamped Notifications, Chart History, and Other Cool Stuff

Posted by Ryan Rippey

Nov 12, 2020 1:28:09 PM

2.4.9 is here with 24 improvements! Feel free to use that whole extra hour we got back (if you participate in Daylight Saving Time, that is) to check them out here:


Notifications

We have completely revamped the Notifications window! The notification window has never been easier to get your work done in as you can now expand your notification window to see a detailed view of your items.

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Topics: Continuous Improvement Software

Highlights of KaiNexus 2.4.8

Posted by Ryan Rippey

Sep 29, 2020 6:23:56 PM

Fall is here, and so is our latest 2.4.8 release featuring 30 new improvements! Sit back, get cozy, and let’s take a look at some of the highlights:

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Parent: A Story of Nesting Items in KaiNexus

Posted by Ryan Rippey

Sep 3, 2020 9:30:00 AM

When working with your items in KaiNexus, you will often discover that the level of effort on certain Projects or Improvements would be best executed by breaking them down into smaller units of work.

For example:

For simple bottom-up Improvement, you may be working on an Improvement that requires you to delegate Tasks to individuals and the Tasks would be tied to the completion of that Improvement. For top-down project management, you may have a long-term/ongoing multi-tiered project structure that you wish to visualize in a hierarchical manner. For strategy deployment, you may want to have all of your project and improvement work roll up to a top-level strategic pillar. Whatever your use case, all of this mapping in KaiNexus is determined by nesting items, which is done using an item’s Parent field.

Let’s take a deeper dive into the functionality and possibilities of this Parent field:

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Highlights of KaiNexus 2.4.7

Posted by Ryan Rippey

Aug 24, 2020 12:10:50 PM

The days seem to be blending together lately, but KaiNexus is here to shake things up with our 2.4.7 release featuring 28 improvements!

Let’s take a look at some of the highlights:

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What an Amazing View (Type)!

Posted by Ryan Rippey

Jul 16, 2020 9:45:00 AM

Customization and configuration is KaiNexus’ bread and butter - especially when it comes to visualization. Everyone prefers to visualize information differently, which is why KaiNexus offers 5 different View Types for list of items and those item’s details. Let’s take a deeper dive into each of these View Types and where you can take advantage of them in the system.

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Highlights of KaiNexus 2.4.6

Posted by Ryan Rippey

Jul 6, 2020 10:10:00 AM

2, 4, 6, 8, who do we appreciate! New KaiNexus features of course! Alright maybe that didn’t make any sense, but I’m sorry, I cannot contain my excitement for our recent 2.4.6 release featuring 22 enhancements!

Let’s take a look at some of the highlights:

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How to Set Up Personas in KaiNexus

Posted by Ryan Rippey

Apr 23, 2020 8:15:00 AM

As part of our 2.4.4 Release, we have introduced a new feature in KaiNexus called Personas. For more information on the why and what behind Personas we encourage you to check out our Personas introduction blog post published last month. Today, I’d like to focus on the where (you’ll see Personas) and the how (to work with Personas) in KaiNexus. Let’s dive right in!

Persona is currently an optional field that can be identified on both a system Role as well as within the User Profile of a person in KaiNexus. A Persona describes a person’s real-world responsibility in spreading continuous improvement and how they’ll use KaiNexus. This is used for reporting purposes and does not dictate a user’s permissions or system access.

For more information about each persona, check out the Guide to KaiNexus Personas:

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So Many New Features in KaiNexus 2.4.4!

Posted by Ryan Rippey

Apr 21, 2020 3:20:53 PM

Hey there all you cool cats and kittens, last week we unveiled our 2.4.4 release with 43 enhancements! Let’s take a look at some of the highlights:


Single Field Editing

You may now edit individual fields more quickly on a Template with Single Field Editing. Try it out on your Item’s Title, Locations, Fields, Attributes, and quantitative Resolutions by clicking on directly on the field.

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