For many years, leaders have questioned whether it is better to make or buy software solutions for the many business problems they face. Pros and cons are weighed to figure out what is going to be most cost-effective and efficient for the business. It's important to remember that accurately estimating the long-term consequences of this decision can be difficult. This often leaves those on the front lines struggling to pick up the slack.
The pace of technology innovation is accelerating at an exponential rate, making it difficult for the average internal IT group to cope with this pace of change. The struggle commonly lies in the fact that they not only have to create the software internally, but they must also maintain and upgrade it indefinitely.