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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Why I'm So Excited About "Kaizen Live!" Next Month

April 11, 2017

I guess I’m excitable. I recently wrote a post about how I’m excited about a change management workshop that I’m facilitating before our...

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Why I’m So Excited About the Upcoming Change Management Workshop

September 13, 2016

I’m really excited that we’re holding our 2nd KaiNexus User Conference in Austin in November. Like last year, the main days (the 3rd and...

For the Want of a System Better Than a Sticky Note, a Sale Was Lost

February 11, 2020

Earlier this year, my wife and I decided to replace her 2008 vehicle. She still loved it and it drove well, but out-of-warranty repair...

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Improving the Patient Experience with an Inspirational Kaizen

February 16, 2016

Here at KaiNexus, we love it when our customers share with us examples of the improvement work that they are tracking and managing through...

Engaging Staff in Improvement is Actually the Toyota Way, Too

July 21, 2016

Lean is such a powerful and engaging method, I get really frustrated when I see people write things about Lean or Toyota that aren't true,...

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Why Does the Base of the Improvement Pyramid Get Ignored So Often?

January 25, 2016

A customer emailed us recently, asking about an improvement pyramid diagram showing different levels of continuous improvement. It's...

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What is Visual Management? It's Not Just Visual… It's Management, Too

October 5, 2016

If you learn even just a little bit about the Lean methodology, you'll hear (hopefully) about a concept called "visual management." It's a...

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The Neglected Aspect of Lean: Practical Problem Solving [Webinar]

July 21, 2016

We're very excited to be hosting a webinar on January 12, 2016, featuring Jon Miller, co-author of the excellent book Creating a Kaizen...

Ask Us Anything: You Ask, We Answer

February 11, 2020

Last month, we hosting an "Ask Us Anything!" webinar in which Greg Jacobson (KaiNexus Co-Founder and CEO) and I answered a ton of questions...