Mark Graban
Recent Posts
Opportunities for Improvement at the Grocery Store [COVID-19]
April 9, 2020My colleague Jeff Roussel kicked off (or I should say teed up) this series by writing about opportunities for improvement (OIs) when out...
When Standardization Leads to Inadvertent Comedy
March 28, 2020This week, I played game show host when we hosted a Quiz Show webinar about Covid-19. The answers and discussion were provided by our local...
The Questions People Asked for "Ask Docs Anything About Covid-19" Webinar
March 18, 2020I've been helping our KaiNexus CEO Dr. Greg Jacobson prep for the webinar he and two other doctors are participating in on Wednesday March...
Podcast: How Daily Tiered Huddles Work at Cleveland Clinic
September 16, 2019When a group of us from KaiNexus attended the Lean Healthcare Transformation Summit in June, one of our favorite presentations was given by...
How To Measure the ROI of Continuous Improvement Efforts
September 29, 2023You may or may not know that we host a regular webinar series, with topics ranging from employee engagement and the ROI of continuous...
Webinar Preview: A Chat with Oscar Roche About TWI & Kata
August 9, 2018I'm really excited to be hosting a webinar that's coming up on Tuesday, August 14th at 1 PM ET:
TWI and Kata: Skill Patterns to Develop a...
Lean Healthcare Articles Everyone Needs To Read
April 19, 2018If you do a Google search for articles about Lean healthcare, you’ll get tons of options. Here are some articles that I like, written by...
April Fool! Announcing New “KaiNexus Suggestion Box” Functionality
February 11, 2020It’s been amazing to see how KaiNexus functionality has evolved and expanded since I joined the company in 2011. Our platform was initial...
How to Evaluate the Success of a Continuous Improvement Department
February 11, 2020We love answering questions in our "Ask Us Anything" video series, but sometimes we get questions that are best answered in a blog post.
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