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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Opportunities for Improvement at the Grocery Store [COVID-19]

April 9, 2020

My colleague Jeff Roussel kicked off (or I should say teed up) this series by writing about opportunities for improvement (OIs) when out...

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When Standardization Leads to Inadvertent Comedy

March 28, 2020

This week, I played game show host when we hosted a Quiz Show webinar about Covid-19. The answers and discussion were provided by our local...

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The Questions People Asked for "Ask Docs Anything About Covid-19" Webinar

March 18, 2020

I've been helping our KaiNexus CEO Dr. Greg Jacobson prep for the webinar he and two other doctors are participating in on Wednesday March...

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Podcast: How Daily Tiered Huddles Work at Cleveland Clinic

September 16, 2019

When a group of us from KaiNexus attended the Lean Healthcare Transformation Summit in June, one of our favorite presentations was given by...

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How To Measure the ROI of Continuous Improvement Efforts

September 29, 2023

You may or may not know that we host a regular webinar series, with topics ranging from employee engagement and the ROI of continuous...

Webinar Preview: A Chat with Oscar Roche About TWI & Kata

August 9, 2018

I'm really excited to be hosting a webinar that's coming up on Tuesday, August 14th at 1 PM ET:

TWI and Kata: Skill Patterns to Develop a...

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Lean Healthcare Articles Everyone Needs To Read

April 19, 2018

If you do a Google search for articles about Lean healthcare, you’ll get tons of options. Here are some articles that I like, written by...

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April Fool! Announcing New “KaiNexus Suggestion Box” Functionality

February 11, 2020

It’s been amazing to see how KaiNexus functionality has evolved and expanded since I joined the company in 2011. Our platform was initial...

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How to Evaluate the Success of a Continuous Improvement Department

February 11, 2020

We love answering questions in our "Ask Us Anything" video series, but sometimes we get questions that are best answered in a blog post.

...

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