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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Digital Support for a Culture of Improvement: Reflections on Electrolux and the KaiNexus Advantage

March 11, 2026

In a recent webinar, I sat down virtually with Sandro Casagrande from Electrolux to reflect on the 20-year evolution of the Electrolux...

The Unified Approach: Connecting Strategy, Process, and People in Operational Excellence

December 13, 2025

For organizations committed to Operational Excellence (OpEx), the challenge is rarely a lack of ideas or ambition. The struggle often...

How Lean Healthcare Management Can Elevate Patient Care

January 5, 2026

Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories,...

The Rediscovered Origins of KaiNexus: A 1980s Video Game

April 1, 2024

In their quaint unsuspecting neighborhood of the 1980s, two young visionaries, Greg Jacobson and Matt Paliulis, embarked on an adventure...

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Inspiring Improvement: Our Guiding Values at KaiNexus -- Greg Jacobson and Jeff Roussel Discuss [Video]

August 29, 2025

I recently watched a video on our KaiNexus YouTube channel with our co-founder and CEO, Greg Jacobson, and our Chief Revenue Officer, Jeff...

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Mark Graban & Greg Jacobson: Thanksgiving Processes, the AME Conference, Technology, Favorite Books [Podcast]

December 1, 2023

Here's the latest episode of the KaiNexus Continuous Improvement podcast, this time featuring another conversation with Mark Graban and...

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Remembering Chris Burnham, Answering Questions From His Lean Leadership Podcast

September 21, 2023

The lean community recently lost a brilliant mind and a warm heart, Chris Burnham. His sudden passing left a significant void that is still...

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