Recent Posts
Mutual Trust and Respect in Lean: Toyota’s Real Competitive Advantage
February 18, 2026TL;DR: Toyota’s real competitive advantage is not its tools -- it is mutual trust and mutual respect. Leaders are responsible for...
Respect for People in Lean: What It Really Means and Why It Drives Continuous Improvement
February 16, 2026TL;DR: Respect for People is the foundation of Lean management. It means engaging employees as problem solvers, creating psychological...
The CEO’s Role in a Continuous Improvement Business System
January 20, 2026Many executives say they want a culture of continuous improvement.
What they often struggle to articulate is what that actually means in...
Why Pursuing Zero Harm Still Matters as a Leadership Strategy
January 14, 2026When we hosted the webinar Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability with Meghan Scanlon, the discussion...
Looking Back: Why A3 Thinking Still Matters—At Work and Beyond
January 9, 2026When we hosted the How to Use A3 Thinking in Everyday Life webinar with Jess Orr, the premise was intentionally a bit provocative. A3...
Digital Support for a Culture of Improvement: Reflections on Electrolux and the KaiNexus Advantage
March 11, 2026In a recent webinar, I sat down virtually with Sandro Casagrande from Electrolux to reflect on the 20-year evolution of the Electrolux...
The Unified Approach: Connecting Strategy, Process, and People in Operational Excellence
December 13, 2025For organizations committed to Operational Excellence (OpEx), the challenge is rarely a lack of ideas or ambition. The struggle often...
How Lean Healthcare Management Can Elevate Patient Care
January 5, 2026Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories,...
The Rediscovered Origins of KaiNexus: A 1980s Video Game
April 1, 2024In their quaint unsuspecting neighborhood of the 1980s, two young visionaries, Greg Jacobson and Matt Paliulis, embarked on an adventure...
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