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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Experimenting with an "Audience View" for Webinar Presenters

April 7, 2023

Over the past decade, I've presented countless webinars in different settings, and I've hosted and moderated more than 100 for KaiNexus.


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The Vital Role of Electronic Kaizen at Toyota Memorial Hospital

September 16, 2021

Lean or the Toyota Production System often gets an unfair rap for being "anti-technology." Some of this mindset results from the old debate...

How A3 Thinking in Healthcare Achieves Quality Outcomes

July 30, 2021

For those who are new to continuous improvement, all of the terminology and improvement methodologies can get a bit overwhelming. Our...

Christian Care Ministry: Customer Month Spotlight!

June 1, 2021

Today, we bring you the third and final guest in our mini-series of Customer Month Spotlights here on the KaiNexus Continuous Improvement...

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UMass Memorial Health: Customer Month Spotlight!

May 28, 2021

Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban.

Our guest is Cliona Archambeault,...

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Memorial Health System: Customer Month Spotlight!

May 25, 2021

Today, we have guests on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban.

Our guests are both part of the Process...

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The Power of Small Ideas in Improving Vaccinations

May 12, 2021

With all of the work going on to set up and run Covid-19 vaccination centers around the world, the principles of Lean process design are...

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Evidence that Lean CLEAR-ly Works in Healthcare

March 30, 2021

Dr. John Toussaint has long been one of the world's leading practitioners and advocates in the world of Lean healthcare, so it's always...

Sharing Covid Vaccination Process Improvements - VacciNexus!

February 12, 2021

For the entire team at KaiNexus, the phrase "spread continuous improvement" is a driving mission statement. It's not just a business...

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