The CEO’s Role in a Continuous Improvement Business System

Many executives say they want a culture of continuous improvement.

What they often struggle to articulate is what that actually means in...

Why Pursuing Zero Harm Still Matters as a Leadership Strategy

When we hosted the webinar Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability with Meghan Scanlon, the discussion...

Looking Back: Why A3 Thinking Still Matters—At Work and Beyond

When we hosted the How to Use A3 Thinking in Everyday Life webinar with Jess Orr, the premise was intentionally a bit provocative. A3...

The Unified Approach: Connecting Strategy, Process, and People in Operational Excellence

For organizations committed to Operational Excellence (OpEx), the challenge is rarely a lack of ideas or ambition. The struggle often...

How Lean Healthcare Management Can Elevate Patient Care

Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories,...

The Rediscovered Origins of KaiNexus: A 1980s Video Game

In their quaint unsuspecting neighborhood of the 1980s, two young visionaries, Greg Jacobson and Matt Paliulis, embarked on an adventure...

Inspiring Improvement: Our Guiding Values at KaiNexus -- Greg Jacobson and Jeff Roussel Discuss [Video]

I recently watched a video on our KaiNexus YouTube channel with our co-founder and CEO, Greg Jacobson, and our Chief Revenue Officer, Jeff...

Mark Graban & Greg Jacobson: Thanksgiving Processes, the AME Conference, Technology, Favorite Books [Podcast]

Here's the latest episode of the KaiNexus Continuous Improvement podcast, this time featuring another conversation with Mark Graban and...

Mark Graban & Greg Jacobson Discuss Continuous Improvement and Customer Experience Design

Join Greg Jacobson, MD, co-founder and CEO of KaiNexus, and me for another episode of the KaiNexus Continuous Improvement podcast.