Mark Graban
Recent Posts
Preview of An Upcoming Webinar on Bottom-Up Improvement
February 20, 2017We love our customers at KaiNexus. We admire people who are driving a culture of continuous improvement in their organizations, and we...
How to Create a Control Chart for Managing Performance Metrics
October 15, 2019Recently, I presented a webinar titled "How to Manage Your Improvement Metrics More Efficiently and Effectively." You can watch the...
We Wish People Enjoyed Their Work More - Let's Work on That!
January 7, 2017Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....
Everyday Examples of the 8 Wastes of Lean
January 4, 2017Toyota famously changed automobile manufacturing forever by focusing on continuous improvement, particularly on the never-ending process of...
Why I'm So Excited About "Kaizen Live!" Next Month
April 11, 2017I guess I’m excitable. I recently wrote a post about how I’m excited about a change management workshop that I’m facilitating before our...
Why I’m So Excited About the Upcoming Change Management Workshop
September 13, 2016I’m really excited that we’re holding our 2nd KaiNexus User Conference in Austin in November. Like last year, the main days (the 3rd and...
For the Want of a System Better Than a Sticky Note, a Sale Was Lost
February 11, 2020Earlier this year, my wife and I decided to replace her 2008 vehicle. She still loved it and it drove well, but out-of-warranty repair...
Improving the Patient Experience with an Inspirational Kaizen
February 16, 2016Here at KaiNexus, we love it when our customers share with us examples of the improvement work that they are tracking and managing through...
Engaging Staff in Improvement is Actually the Toyota Way, Too
July 21, 2016Lean is such a powerful and engaging method, I get really frustrated when I see people write things about Lean or Toyota that aren't true,...

