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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Why Does the Base of the Improvement Pyramid Get Ignored So Often?

January 25, 2016

A customer emailed us recently, asking about an improvement pyramid diagram showing different levels of continuous improvement. It's...

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What is Visual Management? It's Not Just Visual… It's Management, Too

October 11, 2023

If you learn even just a little bit about the Lean methodology, you'll hear (hopefully) about a concept called "visual management." It's a...

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The Neglected Aspect of Lean: Practical Problem Solving [Webinar]

July 21, 2016

We're very excited to be hosting a webinar on January 12, 2016, featuring Jon Miller, co-author of the excellent book Creating a Kaizen...

Ask Us Anything: You Ask, We Answer

February 11, 2020

Last month, we hosting an "Ask Us Anything!" webinar in which Greg Jacobson (KaiNexus Co-Founder and CEO) and I answered a ton of questions...

Webinar Highlights: See How These Two Elements Spread Improvement

December 28, 2015

At KaiNexus, we're constantly amazed and impressed by our customers. This includes the good folks at Mary Greeley Medical Center in Iowa....

Giving Back: Continuous Improvement in the Non-Profit Sector

May 2, 2017

The other day, somebody shared this excellent article from 2013 about Toyota volunteering their time to help non-profits, from the New York...

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Thoughts on the First KaiNexus User Conference

October 4, 2019

Listen to this post (and subscribe to our podcast):

When I first joined the KaiNexus team in 2011, we were just coming to market and had...

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"Build a Change Platform?" Yes, We Did

September 22, 2015

I first got introduced to the thoughts and teachings of Professor Gary Hamel back in 1997 or so, before I headed off to MIT for grad...

It Would Be More Newsworthy if an Electronic Suggestion Box DID Work

September 7, 2015

Thanks to an automated Google alert that I get on the topic of "suggestion box," I see a news article or blog post almost daily about the...

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