Recent Posts
How KaiNexus Helps Me Be A Better Coach
February 1, 2017In my role as a coach and consultant, I’ve helped many healthcare organizations embrace and adopt a “Kaizen” style of continuous...
12 Women in Continuous Improvement That You Should Know
November 4, 2017
KaiNexus Highlighted as an “Innovative App” in USA Today
March 24, 2015If you had a copy of the February 27, 2014 issue of USA Today, you might have seen KaiNexus mentioned in a special insert on patient safety...
How To Make A Kaizen Kickoff Last All Year
April 2, 2015A Kaizen kickoff is an exciting couple of days. The energy throughout the kickoff is inspiring, both to staff and leaders, as people are...
What This Hospital Does To Get Employees To Speak Up To Improve Safety
July 21, 2016At KaiNexus, we strongly believe that the first step in improvement is getting people to speak up. That means making it safe for everybody...
The Value Of Sharing Our Mistakes and Opportunities for Improvement
August 28, 2015We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...
Software Overload? Continuous Improvement Software Is Still Worth It.
August 11, 2015This story was told to Mark Graban by Alice Quesenberry and has been edited for clarity.
KaiNexus: HRO Software
April 11, 2017What is a “high reliability organization,” or an HRO? It’s an organization that works continuously to avoid major mishaps through a...
Kicking Off A New Approach to a Culture of Improvement
April 12, 2017Last month, I had a great opportunity to work onsite with one of our customers, Mary Greeley Medical Center, in Ames, Iowa. They’ve been...
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