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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

12 Women in Continuous Improvement That You Should Know

November 4, 2017
Sunday March 8 was " International Women's Day" and the 2015 theme couldn't have been any more appropriate for the work we do at KaiNexus,...

KaiNexus Highlighted as an “Innovative App” in USA Today

March 24, 2015

If you had a copy of the February 27, 2014 issue of USA Today, you might have seen KaiNexus mentioned in a special insert on patient safety...

How To Make A Kaizen Kickoff Last All Year

April 2, 2015

A Kaizen kickoff is an exciting couple of days. The energy throughout the kickoff is inspiring, both to staff and leaders, as people are...

What This Hospital Does To Get Employees To Speak Up To Improve Safety

July 21, 2016

At KaiNexus, we strongly believe that the first step in improvement is getting people to speak up. That means making it safe for everybody...

The Value Of Sharing Our Mistakes and Opportunities for Improvement

August 28, 2015

We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...

Software Overload? Continuous Improvement Software Is Still Worth It.

August 11, 2015

This story was told to Mark Graban by Alice Quesenberry and has been edited for clarity.

Read more about Qorvo's lean journey and the...

KaiNexus: HRO Software

April 11, 2017

What is a “high reliability organization,” or an HRO? It’s an organization that works continuously to avoid major mishaps through a...

Kicking Off A New Approach to a Culture of Improvement

April 12, 2017

Last month, I had a great opportunity to work onsite with one of our customers, Mary Greeley Medical Center, in Ames, Iowa. They’ve been...

No Time For Continuous Improvement? Try These Tricks.

April 2, 2015

One of the most common arguments we hear from people regarding why they’re unable to create a culture of continuous improvement is that...