Mark Graban
Recent Posts
Array Architects Talks about Lean Software
March 24, 2015When The Cloud is Best for Managing Continuous Improvement
April 14, 2015Thanks to Ken Bast, of Hospital Focus Five, for initially publishing this in his email newsletter.
One of the key principles in the...
From Firefighting to Getting Started With Continuous Improvement
March 23, 2015Read the previous post in this series
Successful business leaders today are faced with mounting pressures of changing consumer demands,...
Here's To Customer Success!
March 19, 2015At KaiNexus, we love our customers. We only exist for our customers and for their success - whether they are transforming healthcare...
Are You Making Excuses or Finding Improvement Opportunities?
March 18, 2015When talking about barriers we face when creating a culture of continuous improvement, it is important to reflect and ask yourself, “Are we...
Continuous Improvement or Optimization: Which Wins in the Real World?
March 18, 2015“Optimization” is a sexy buzzword that gets thrown around a lot in the business world. Phrases like “Let’s optimize our advertising...
20 Continuous Improvement Experts You Should Know
April 11, 2017We've pulled together a list of 20 of some of the most interesting and insightful people who are active in the realm of continuous...
Houston, We Have An Improvement Opportunity
March 18, 2015In a previous post, I wrote about the definition of a "problem," as taught to me by mentors who previously worked at Toyota. A problem is a...
Friday Five: Blogs Our VP of Customer Success Loves
November 4, 2017Mark Graban is the KaiNexus VP of Customer Success. He is author of two Shingo Research Award-winning books, and has worked as a consultant...

