Mark Graban
Recent Posts
Giving Back: Continuous Improvement in the Non-Profit Sector
May 2, 2017The other day, somebody shared this excellent article from 2013 about Toyota volunteering their time to help non-profits, from the New York...
Standard Work: What It Is, Why It Matters, and How to Get It Right
April 9, 2026Standard work is one of those ideas that sounds almost too simple to matter. Document the current best way of doing something. Make sure...
The Continuous Improvement Death Spiral, and How to Get Out of It
August 19, 2015When we ask customers and webinar attendees about their barriers to continuous improvement, the main thing we hear about is time. “We don’t...
Lean Coffee: A Radically Effective Approach for Discussion
February 11, 2020We’ve probably all gone to conferences that have the same, relatively stale format. Most often, a series of speakers gets up on stage for...
Technology is Awesome... Except When It's Not
July 22, 2015Here at KaiNexus, we love technology. Or, at the very least, we are OK with technology. I have to tell you story, though, about a recent...
Previewing The Lean Healthcare Transformation Summit
October 28, 2026This upcoming week is one of my favorite weeks of the year - the Lean Healthcare Transformation Summit. I’ve been fortunate to attend each...
What Are Some Common Barriers to Improvement and Innovation?
April 1, 2015When we host our KaiNexus webinars, we always ask attendees for feedback, including what went well and what could be improved.
We also ask...
How KaiNexus Helps Me Be A Better Coach
February 1, 2017In my role as a coach and consultant, I’ve helped many healthcare organizations embrace and adopt a “Kaizen” style of continuous...

