Mark Graban
Recent Posts
What This Hospital Does To Get Employees To Speak Up To Improve Safety
July 21, 2016At KaiNexus, we strongly believe that the first step in improvement is getting people to speak up. That means making it safe for everybody...
The Value Of Sharing Our Mistakes and Opportunities for Improvement
August 28, 2015We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...
Software Overload? Continuous Improvement Software Is Still Worth It.
August 11, 2015This story was told to Mark Graban by Alice Quesenberry and has been edited for clarity.
KaiNexus: HRO Software
April 11, 2017What is a “high reliability organization,” or an HRO? It’s an organization that works continuously to avoid major mishaps through a...
Kicking Off A New Approach to a Culture of Improvement
April 12, 2017Last month, I had a great opportunity to work onsite with one of our customers, Mary Greeley Medical Center, in Ames, Iowa. They’ve been...
No Time For Continuous Improvement? Try These Tricks.
April 2, 2015One of the most common arguments we hear from people regarding why they’re unable to create a culture of continuous improvement is that...
We Agree: You Don't Have To Hate Your Job
March 23, 2015I recently read this in the New York Times: “You Don’t Have to Hate Your Job.” The team here at KaiNexus couldn’t agree more. We’re lucky...
We've Always Said KaiNexus Customers Are Awesome... Here's Proof.
April 2, 2015The entire KaiNexus team would like to say congratulations to our customer Mary Greeley Medical Center for receiving the “Gold Achievement”...
Anthony Bourdain on Continuous Improvement: Be "Less Awful Every Day"
March 19, 2015I'm a big fan of Anthony Bourdain, having read his book Kitchen Confidential and watching his various TV series on food and travel. Of all...

