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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Giving Back: Continuous Improvement in the Non-Profit Sector

May 2, 2017

The other day, somebody shared this excellent article from 2013 about Toyota volunteering their time to help non-profits, from the New York...

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Standard Work: What It Is, Why It Matters, and How to Get It Right

April 9, 2026

Standard work is one of those ideas that sounds almost too simple to matter. Document the current best way of doing something. Make sure...

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The Continuous Improvement Death Spiral, and How to Get Out of It

August 19, 2015

When we ask customers and webinar attendees about their barriers to continuous improvement, the main thing we hear about is time. “We don’t...

Lean Coffee: A Radically Effective Approach for Discussion

February 11, 2020

We’ve probably all gone to conferences that have the same, relatively stale format. Most often, a series of speakers gets up on stage for...

Technology is Awesome... Except When It's Not

July 22, 2015

Here at KaiNexus, we love technology. Or, at the very least, we are OK with technology. I have to tell you story, though, about a recent...

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Previewing The Lean Healthcare Transformation Summit

October 28, 2026

This upcoming week is one of my favorite weeks of the year - the Lean Healthcare Transformation Summit. I’ve been fortunate to attend each...

What Are Some Common Barriers to Improvement and Innovation?

April 1, 2015

When we host our KaiNexus webinars, we always ask attendees for feedback, including what went well and what could be improved. 

We also ask...

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How KaiNexus Helps Me Be A Better Coach

February 1, 2017

In my role as a coach and consultant, I’ve helped many healthcare organizations embrace and adopt a “Kaizen” style of continuous...

12 Women in Continuous Improvement That You Should Know

November 4, 2017
Sunday March 8 was " International Women's Day" and the 2015 theme couldn't have been any more appropriate for the work we do at KaiNexus,...