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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

Array Architects Talks about Lean Software

March 24, 2015
We love highlighting the great work of our KaiNexus  customers. Today, we share a Q&A with  Jonathan M. Bykowski, AIA, Principal and and...
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When The Cloud is Best for Managing Continuous Improvement

April 14, 2015

Thanks to Ken Bast, of Hospital Focus Five, for initially publishing this in his email newsletter.

One of the key principles in the...

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From Firefighting to Getting Started With Continuous Improvement

March 23, 2015

Read the previous post in this series

Successful business leaders today are faced with mounting pressures of changing consumer demands,...

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Here's To Customer Success!

March 19, 2015

At KaiNexus, we love our customers. We only exist for our customers and for their success - whether they are transforming healthcare...

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Are You Making Excuses or Finding Improvement Opportunities?

March 18, 2015

When talking about barriers we face when creating a culture of continuous improvement, it is important to reflect and ask yourself, “Are we...

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Continuous Improvement or Optimization: Which Wins in the Real World?

March 18, 2015

“Optimization” is a sexy buzzword that gets thrown around a lot in the business world. Phrases like “Let’s optimize our advertising...

20 Continuous Improvement Experts You Should Know

April 11, 2017

We've pulled together a list of 20 of some of the most interesting and insightful people who are active in the realm of continuous...

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Houston, We Have An Improvement Opportunity

March 18, 2015

In a previous post, I wrote about the definition of a "problem," as taught to me by mentors who previously worked at Toyota. A problem is a...

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Friday Five: Blogs Our VP of Customer Success Loves

November 4, 2017

Mark Graban is the KaiNexus VP of Customer Success. He is author of two Shingo Research Award-winning books, and has worked as a consultant...

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