Recent Posts
We Wish People Enjoyed Their Work More - Let's Work on That!
August 29, 2026Since the earliest days of my career, I’ve been fascinated by the reasons why people are upset with their jobs or are miserable at work....
Everyday Examples of the 8 Wastes of Lean
August 29, 2026Toyota famously changed automobile manufacturing forever by focusing on continuous improvement, particularly on the never-ending process of...
Why I'm So Excited About "Kaizen Live!" Next Month
April 11, 2017I guess I’m excitable. I recently wrote a post about how I’m excited about a change management workshop that I’m facilitating before our...
Why I’m So Excited About the Upcoming Change Management Workshop
September 13, 2016I’m really excited that we’re holding our 2nd KaiNexus User Conference in Austin in November. Like last year, the main days (the 3rd and...
Improving the Patient Experience with an Inspirational Kaizen
February 16, 2016Here at KaiNexus, we love it when our customers share with us examples of the improvement work that they are tracking and managing through...
Engaging Staff in Improvement is Actually the Toyota Way, Too
August 29, 2026Lean is such a powerful and engaging method, I get really frustrated when I see people write things about Lean or Toyota that aren't true,...
Why Does the Base of the Improvement Pyramid Get Ignored So Often?
January 25, 2016A customer emailed us recently, asking about an improvement pyramid diagram showing different levels of continuous improvement. It's...
Ask Us Anything: You Ask, We Answer
May 28, 2026Last month, we hosted an "Ask Us Anything!" webinar in which Greg Jacobson (KaiNexus Co-Founder and CEO) and I answered a ton of questions...
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