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Mark Graban

Mark Graban is a Senior Advisor at KaiNexus. Mark graduated from Northwestern University in 1995 with a BS in Industrial Engineering and later earned an MS in Mechanical Engineering and an MBA from the Massachusetts Institute of Technology (MIT). He is author of two Shingo Research Award-winning books, and has worked as a consultant to healthcare organizations throughout North America and Europe, teaching and implementing kaizen and other Lean management practices. He was previously a Senior Fellow with the Lean Enterprise Institute and the Healthcare Value Network and continues as an LEI faculty member. Mark is also the founder of the popular LeanBlog.org and its podcast series.
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Recent Posts

The Value Of Sharing Our Mistakes and Opportunities for Improvement

August 28, 2015

We’re all human. Nobody’s perfect. I’ve produced 215 podcasts and there was that one time when I forgot to click “record” while recording a...

Software Overload? Continuous Improvement Software Is Still Worth It.

August 11, 2015

This story was told to Mark Graban by Alice Quesenberry and has been edited for clarity.

Read more about Qorvo's lean journey and the...

KaiNexus: HRO Software

April 11, 2017

What is a “high reliability organization,” or an HRO? It’s an organization that works continuously to avoid major mishaps through a...

Kicking Off A New Approach to a Culture of Improvement

April 12, 2017

Last month, I had a great opportunity to work onsite with one of our customers, Mary Greeley Medical Center, in Ames, Iowa. They’ve been...

No Time For Continuous Improvement? Try These Tricks.

April 2, 2015

One of the most common arguments we hear from people regarding why they’re unable to create a culture of continuous improvement is that...

We Agree: You Don't Have To Hate Your Job

March 23, 2015

I recently read this in the New York Times: “You Don’t Have to Hate Your Job.” The team here at KaiNexus couldn’t agree more. We’re lucky...

We've Always Said KaiNexus Customers Are Awesome... Here's Proof.

April 2, 2015

The entire KaiNexus team would like to say congratulations to our customer Mary Greeley Medical Center for receiving the “Gold Achievement”...

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Anthony Bourdain on Continuous Improvement: Be "Less Awful Every Day"

March 19, 2015

I'm a big fan of Anthony Bourdain, having read his book Kitchen Confidential and watching his various TV series on food and travel. Of all...

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Tips for Addressing Common Continuous Improvement Roadblocks

March 19, 2015

As we wrote about before, we always ask a few questions of the attendees of our monthly webinars, so that we can get a feel for what...