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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

2 Word Employee Engagement Definition

July 21, 2016

Wikipedia’s definition of employee engagement is not two words. It begins, “Employee engagement is an emergent property of the relationship...

Empowering Employees Can’t Be Just Lip Service

March 23, 2015

Process Excellence Network Interview with Dr. Greg Jacobson

The Process Excellence Network interviewed our Co-Founder and Chief Product...

5 Winning Employee Engagement Ideas

March 23, 2015

In order to come up with great employee engagement ideas, it is important to understand the difference between engagement and satisfaction....

How to Diminish Employee Engagement Without Even Trying

July 29, 2020

The value of employee engagement can’t really be overstated, yet business leaders often struggle with increasing rates of disengagement. In...

Continual Improvement: We Practice What We Preach

March 18, 2015
While our VP of Customer Success  Mark Graban often blogs here, he occasionally writes about KaiNexus on his blog,  LeanBlog.org, too.
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4 Surprising Advantages of Change Management Software

March 24, 2015

The idea of change management came to prominence in the 1980’s and 1990’s when the large consulting firms leveraged it as a way to make...

What Would Happen if You Embraced a Continuous Improvement Model?

April 13, 2015

As companies become more agile and the expectations of customers evolve, many are turning to a continuous improvement model of operation....

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8 Simple Employee Engagement Ideas

August 11, 2015

According to Gallup, companies with engaged employees outperform those without by 202%. It’s no wonder that employee engagement is...

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5 Benefits of Organization-Wide Change Management Software

August 25, 2022

The concept of change management originated in IT departments to address the need to make certain that standard methods and procedures were...

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