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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How To Get More Ideas For Improvement From Your Employees

March 23, 2015

There are people in your organization who know how to tackle its biggest challenges, improve customer service, expand product offering, and...

Gemba Academy Interviews Mark Graban About KaiNexus

March 19, 2015

Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books ...

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20 Things Engaged Employees Do that Disengaged Ones Don’t

April 2, 2015

One of my favorite songs from the 80’s is Prince’s "Raspberry Beret." In it, among other things not well suited for this blog, he describes...

Continuous Improvement Data

August 28, 2015

As part of our efforts to share valuable Lean practices with our readers, we've created a series of education videos. Each video covers an...

Redefining Leadership with Social Innovation

March 23, 2015

If your view of leadership involves having a single person or the C-level team making decisions about what will be done, how to do it, and...

6 Reasons You Should Consider Lean Consulting

March 20, 2015

If you have started implementing the Lean management system or are considering doing so, you might want to think about employing a firm...

Add Some Spice to your Employee Engagement Activities

August 11, 2015

If variety is the spice of life, the employee engagement activities of most companies are boiled potatoes. Sure, organizations that sponsor...

Employee Engagement Ideas Transformed for the Millennial Generation

August 11, 2015

Recently business leaders have been faced with the fact that the next generation of workers, those born between 1980 and 2000, is different

Embrace Continuous Learning in a Deliberate Fashion

March 20, 2015

Read the previous post in this series

Successful business leaders today are faced with mounting pressures of changing consumer demands,...

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