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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Engaged Employee at Krispy Kreme Created Olympic Ring Donuts

March 26, 2015

In late 2012, a young man named Jai Jaing walked into a Krispy Kreme Doughnut shop in Austin, TX. He was practicing something known as...

Become a Pro with this Continuous Improvement Software eBook

June 18, 2019

Continuous improvement software can really make the difference between cultures of continuous improvement that fail to take off and those...

Free eBook Download! Moving Forward: From Suggestion Boxes to KaiNexus

March 24, 2015

We spend a lot of time at KaiNexus talking to people about the strategies they've tried when pursuing a culture of continuous improvement....

Kaizen with KaiNexus: Free Kaizen eBook

July 21, 2016

We try to keep our blog readers informed about everything in the continuous improvement space, from different methodologies and principles...

Friday 5: Continuous Improvement, Marketing, and Mommyhood

July 18, 2014

As the Director of Customer Experience at KaiNexus, Maggie Millard educates both prospective and current customers about improvement...

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2 Word Employee Engagement Definition

July 21, 2016

Wikipedia’s definition of employee engagement is not two words. It begins, “Employee engagement is an emergent property of the relationship...

Empowering Employees Can’t Be Just Lip Service

March 23, 2015

Process Excellence Network Interview with Dr. Greg Jacobson

The Process Excellence Network interviewed our Co-Founder and Chief Product...

5 Winning Employee Engagement Ideas

March 23, 2015

In order to come up with great employee engagement ideas, it is important to understand the difference between engagement and satisfaction....

How to Diminish Employee Engagement Without Even Trying

July 29, 2020

The value of employee engagement can’t really be overstated, yet business leaders often struggle with increasing rates of disengagement. In...