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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Which of the Process Improvement Disciplines is Best?

March 20, 2015

Organizations looking to improve operations, cut waste, and maximize customer value often turn to a business process improvement...

Our Christmas Gift To You: Resources for Continuous Improvement

March 19, 2015

I know, I know. No one wants to read blog posts on Christmas. Unless, of course, they bring the promise of Christmas goodies! That's right,...

No Topic Here

Big Idea 2015: Unleash The Hidden Talent in Your Organization

March 23, 2015

Our CEO Allan Wilson published a piece that's making a splash in the LinkedIn community on an idea so powerful, I just had to share it with...

Evaluate Employee Engagement Like a Pro

November 3, 2022

When researching employee engagement, I frequently bump into articles, infographics, and blog posts that cite Gallup as the source of their...

Continuous Improvement Impact Reports

March 24, 2015

There’s a passage in Louis Carol’s, “Alice’s Adventures in Wonderland,” that I find quite profound. Below, Alice is chatting with the...

The Advantages of Complexity Reduction & How To Achieve It

June 22, 2023

Most businesses start out with fairly simple processes, product lines and structure. However, over time, adjustments are made, new elements...

Free Guide To Daily Lean Management

April 14, 2015

Ever wondered what it takes to get started with daily Lean management? Or perhaps you've made an honest effort to get the ball rolling in...

Motivational, Non-Financial Employee Engagement Activities

March 23, 2015

Most business leaders use one of the world’s oldest theories of motivation to encourage or discourage employee behavior; reward the conduct...

eD: Build vs. Buy

March 24, 2015

We frequently encounter organizations that are trying to decide whether it's more prudent for them to develop software internally to solve...