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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How To Overcome 3 Common Barriers to Cross Functional Collaboration

March 8, 2018

We speak to many people who are working to foster a continuous improvement mindset within their organization. One of the biggest challenges...

FedEx and UPS Didn't Ruin Christmas, Thanks to Continuous Improvement

April 11, 2017

Companies that believe in a continuous improvement approach to business implement opportunities for improvement and recognize incremental...

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4 Awesome Employee Engagement Ideas for the New Year

March 23, 2015

The turn of the year is traditionally a time for reflecting on past successes and lessons learned, and then focusing on goals and...

IHOP Needs To Harness The Improvement Potential of Their Awesome Staff

March 26, 2015

The story in this post is adapted from an original post written by Melissa Sher on her blog Mammalingo.

Which of the Process Improvement Disciplines is Best?

March 20, 2015

Organizations looking to improve operations, cut waste, and maximize customer value often turn to a business process improvement...

Our Christmas Gift To You: Resources for Continuous Improvement

March 19, 2015

I know, I know. No one wants to read blog posts on Christmas. Unless, of course, they bring the promise of Christmas goodies! That's right,...

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Big Idea 2015: Unleash The Hidden Talent in Your Organization

March 23, 2015

Our CEO Allan Wilson published a piece that's making a splash in the LinkedIn community on an idea so powerful, I just had to share it with...

Evaluate Employee Engagement Like a Pro

November 3, 2022

When researching employee engagement, I frequently bump into articles, infographics, and blog posts that cite Gallup as the source of their...

Continuous Improvement Impact Reports

March 24, 2015

There’s a passage in Louis Carol’s, “Alice’s Adventures in Wonderland,” that I find quite profound. Below, Alice is chatting with the...