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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Do Spreadsheets Work For Continuous Improvement?

July 21, 2016

Managing improvement work is hard. We often find ourselves constantly fighting fires, leaving us little time to improve our own improvement...

1.4% of Our Customers' Improvement Ideas Have An Impact > $100,000

August 9, 2016

Have you ever wondered what the financial impact of continuous improvement is? We have. So, we analyzed the data provided by our customers...

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How To Increase Staff And Leadership Engagement in CI

February 11, 2020

Have you ever stumbled upon something and instantly recognized it as genius? This happened to me last night.

I have no idea how I found...

The 7 Wastes Of Lean: Learn From These Examples of Wasted Motion

July 5, 2016

In our daily lives at work and at home, we all face workflows and physical spaces that aren’t designed well. These poorly thought out...

Did You Know Cinderella Was A Lean Practitioner?

March 20, 2015

When sitting around the Christmas tree with my extended family over the holidays, conversation inevitably turns to my job. My relatives...

Employee Engagement Ideas Borrowed from Hubspot’s Culture Code

November 4, 2017

We are big fans of the marketing automation provider Hubspot. In fact, our website and this blog are hosted in the Hubspot Content...

Why It's Tempting To Be a Hoarder... And Why A Lean Organization Isn't

April 2, 2015

I’ve always been fascinated by the A&E TV show “Hoarders.” Maybe it’s because my own closet still holds sweaters that I’ve had since the...

Mark Graban Shares The Secret to Impactful Continuous Improvement

April 11, 2017

Have you heard of Mark Graban? He's an internationally-recognized expert in the field of “Lean Healthcare,” as a consultantauthor, and ...

4 Ways to Make 2015 the Year of Continuous Learning

March 20, 2015

There's an old joke with an exchange between a CFO and a CEO that goes like this... The CFO asks, “What happens if we invest in our...

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