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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Which of the Process Improvement Disciplines is Best?

March 20, 2015

Organizations looking to improve operations, cut waste, and maximize customer value often turn to a business process improvement...

Our Christmas Gift To You: Resources for Continuous Improvement

March 19, 2015

I know, I know. No one wants to read blog posts on Christmas. Unless, of course, they bring the promise of Christmas goodies! That's right,...

No Topic Here

Big Idea 2015: Unleash The Hidden Talent in Your Organization

March 23, 2015

Our CEO Allan Wilson published a piece that's making a splash in the LinkedIn community on an idea so powerful, I just had to share it with...

Evaluate Employee Engagement Like a Pro

November 3, 2022

When researching employee engagement, I frequently bump into articles, infographics, and blog posts that cite Gallup as the source of their...

Continuous Improvement Impact Reports

March 24, 2015

There’s a passage in Louis Carol’s, “Alice’s Adventures in Wonderland,” that I find quite profound. Below, Alice is chatting with the...

The Advantages of Complexity Reduction & How To Achieve It

June 22, 2023

Most businesses start out with fairly simple processes, product lines and structure. However, over time, adjustments are made, new elements...

Free Guide To Daily Lean Management

April 14, 2015

Ever wondered what it takes to get started with daily Lean management? Or perhaps you've made an honest effort to get the ball rolling in...

Motivational, Non-Financial Employee Engagement Activities

March 23, 2015

Most business leaders use one of the world’s oldest theories of motivation to encourage or discourage employee behavior; reward the conduct...

eD: Build vs. Buy

March 24, 2015

We frequently encounter organizations that are trying to decide whether it's more prudent for them to develop software internally to solve...