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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Learn Best Practices for Continuous Improvement

June 5, 2023

If you suggest to a group of business leaders that companies should always be working to improve, the response you will get is likely,...

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Cultivating A Lean Culture with Intention and Attention

April 9, 2026

Depending on where you are right now, it might be hard to believe, but spring is upon us. Yesterday was the first day that it was warm...

Patient Safety Highlight: Is Maternity Care Unnecessarily Dangerous?

February 16, 2017

Everybody knows that American healthcare is the most expensive in the world. You’d think that those higher costs pay for safer births,...

Dr. Gregory Jacobson Once Again Takes the Reins as KaiNexus CEO

April 11, 2017

KaiNexus would like to announce the retirement of Allan Wilson. Dr. Gregory Jacobson, co-founder and original KaiNexus CEO, has replaced...

5 Reasons Jamie Flinchbaugh Is Awesome

March 19, 2015

Jamie Flinchbaugh is a lean author, speaker, and advisor. He co-founded the Lean Learning Center, and has advised companies such as Intel,...

The Empirical Case for Employee Recognition Software

April 2, 2015

As more and more business operations are supported by technology that is capable of generating data to inform decisions, executive teams...

The Role of Succession Planning in a Kaizen Culture

March 20, 2015

Succession planning is defined as “the identification of job vacancies that can be expected to occur through retirement or attrition, and...

5 Ways To Piss Off Your Employees and Kill Continuous Improvement

July 21, 2016

Leaders play a critical role in establishing and supporting cultures of continuous improvement in their organizations. They set the tone...

"Running Out Of Gas," and Other Continuous Improvement Verses

March 18, 2015

Thanks to everyone who submitted a continuous improvement haiku on this blog post over the past couple of weeks! We had a great range of...

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