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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

For The Want Of A Nail: A Genius Approach to Employee Engagement Ideas

June 3, 2016

Have you ever heard this parable? It’s a classic story about how one seemingly small problem, a missing nail, can have monumental...

Will Your Leadership Kill Your Culture of Continuous Improvement?

March 19, 2015

Check out that guy in the picture on the right. His employees are tossing some bright ideas into the funnel, and they’re raining down on...

10 Haikus About Continuous Improvement

March 18, 2015

These days, it's pretty common for people to be on information overload. There's so much to read, so much to watch, so many people to talk...

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Should You Engage Employees In Continuous Improvement? [Quiz]

June 23, 2015

Have you ever wondered whether or not you have the kind of business that would benefit from engaging your employees in continuous...

What Do Great Continuous Learning Organizations Have in Common?

August 28, 2015

If you feel like the pace of change in business is accelerating like a rocket ship, you're right. In fact, it has been estimated that more...

Do Spreadsheets Work For Continuous Improvement?

July 21, 2016

Managing improvement work is hard. We often find ourselves constantly fighting fires, leaving us little time to improve our own improvement...

1.4% of Our Customers' Improvement Ideas Have An Impact > $100,000

August 9, 2016

Have you ever wondered what the financial impact of continuous improvement is? We have. So, we analyzed the data provided by our customers...

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How To Increase Staff And Leadership Engagement in CI

February 11, 2020

Have you ever stumbled upon something and instantly recognized it as genius? This happened to me last night.

I have no idea how I found...

The 7 Wastes Of Lean: Learn From These Examples of Wasted Motion

July 5, 2016

In our daily lives at work and at home, we all face workflows and physical spaces that aren’t designed well. These poorly thought out...