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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Learn Best Practices for Continuous Improvement

June 5, 2023

If you suggest to a group of business leaders that companies should always be working to improve, the response you will get is likely,...

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Cultivating A Lean Culture with Intention and Attention

April 18, 2018

Depending on where you are right now, it might be hard to believe, but spring is upon us. Yesterday was the first day that it was warm...

Patient Safety Highlight: Is Maternity Care Unnecessarily Dangerous?

February 16, 2017

Everybody knows that American healthcare is the most expensive in the world. You’d think that those higher costs pay for safer births,...

Dr. Gregory Jacobson Once Again Takes the Reins as KaiNexus CEO

April 11, 2017

KaiNexus would like to announce the retirement of Allan Wilson. Dr. Gregory Jacobson, co-founder and original KaiNexus CEO, has replaced...

5 Reasons Jamie Flinchbaugh Is Awesome

March 19, 2015

Jamie Flinchbaugh is a lean author, speaker, and advisor. He co-founded the Lean Learning Center, and has advised companies such as Intel,...

The Empirical Case for Employee Recognition Software

April 2, 2015

As more and more business operations are supported by technology that is capable of generating data to inform decisions, executive teams...

The Role of Succession Planning in a Kaizen Culture

March 20, 2015

Succession planning is defined as “the identification of job vacancies that can be expected to occur through retirement or attrition, and...

5 Ways To Piss Off Your Employees and Kill Continuous Improvement

July 21, 2016

Leaders play a critical role in establishing and supporting cultures of continuous improvement in their organizations. They set the tone...

"Running Out Of Gas," and Other Continuous Improvement Verses

March 18, 2015

Thanks to everyone who submitted a continuous improvement haiku on this blog post over the past couple of weeks! We had a great range of...

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