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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

If Your Improvement Methodology Doesn't Look Like This, It's Wrong.

April 30, 2015

People ask us all the time which process improvement discipline works best. Honestly, though, it's not one size fits all! It takes a little...

The Evidence-Based ROI of Continuous Improvement

July 22, 2015

If you've been following along with our blog, you likely know that continuous improvement is a powerful tool for helping organizations meet...

9 Reasons Your Suggestion Box Failed

July 21, 2016

Suggestion boxes are a common, but ineffective, way to engage employees in continuous improvement. They’re usually implemented with the...

What is Kaizen? The Experts Weigh In

April 14, 2015

Readers of this blog likely know that the term Kaizen comes from the Japanese words for “good change,” and that it is a philosophy closely...

The Essential Ingredients for Continuous Quality Improvement (CQI)

April 21, 2015

This morning, I thought it would be lovely to have an omelet. I had some fresh tomatoes, some leftover ham, and even some nice sharp...

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What is Kaizen, A-Z

May 20, 2015

When you're just getting started on your continuous improvement journey, it's easy to get confused by the vast amount of improvement...

4 Reasons "Continuous Improvement" Should Be Your Resume Filter

July 21, 2016

Hiring high-quality employees is critical to the success of any business; the people who work for you are the face, hands, and heart of...

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#ThrowbackThursday: KaiNexus Through the Ages [Photos]

April 11, 2017

Ahhhh, Thursday. My favorite day of the week. Why, you ask? #ThrowbackThursday, that's why. My social media newsfeeds are going to be...

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Learn Best Practices for Continuous Improvement

June 5, 2023

If you suggest to a group of business leaders that companies should always be working to improve, the response you will get is likely,...

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