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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Array Architects Shares Their Continuous Improvement Story

April 18, 2024

Focusing solely on the healthcare market, our customer Array Architects offers a full complement of knowledge-based services including...

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Modern Employee Engagement Software: How’d we Get Here?

September 3, 2015

The notion that employees are a valuable resource for ideas on how to improve companies is not new. Managers have been asking for input for...

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4 Must-Haves for Cultivating Cross Functional Collaboration

October 11, 2023

I go to the farmer’s market every weekend. I'm always in awe of the beauty and variety of the harvest the farmers produce. The fresh fruits...

Pay People to Quit, and Other Employee Engagement Ideas from Zappos

August 11, 2015

You’ve probably heard of Zappos, the online shoe retailer based out of Las Vegas, Nevada. Well, I call them a shoe retailer, but they would...

The Subtle Presence of Lean Practices in IKEA

July 22, 2015

Last weekend, I left my baby with Grammy and Poppy and journeyed to the Mecca of home furnishings. Obviously, I mean IKEA. I’ve crammed...

Grade Your Improvement Culture in 2 Minutes

July 22, 2015

KaiNexus' Improvement Culture Grader

Know Your Score. Make it Better.Spread Continuous Improvement. 

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Continuous Improvement Software vs. Excel

February 26, 2020

There's an old saying that goes, “If all you have is a hammer, everything looks like a nail.” I firmly believe that Microsoft Excel is the...

How to Host a Pre-Mortem Examination and Keep Your Projects Alive

July 21, 2015

Have you ever had a project fail miserably, only to find out - too late - that there were people on your team who predicted exactly what...