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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Leading with Passion [KaiNexus Podcast Episode #16]

November 19, 2015

Every once in awhile we have a meeting here at KaiNexus in which our CEO Greg Jacobson dorks out about how awesome our team is and how far...

Is Kaizen Software Just a Glorified To Do List?

May 2, 2017

No.

(I could drop the mic and walk away from the shortest blog ever, but that would be rude.)

We’ll be the first to admit that when Kaizen...

We Are Dr. Greg Jacobson & Mark Graban from KaiNexus, Ask Us Anything!

November 10, 2015

If you've been on the interwebs for a while, you might have run across the website Reddit, "the front page of the internet." Be careful,...

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You’ve Taken a Gemba Walk. Now What?

June 7, 2016

As readers of this blog likely know, we’re big fans of the Gemba walk, and we’ve written about it with some frequency. Who can’t get behind...

The Biggest Problems with Reactive Employee Engagement Software

October 10, 2016

If the overwhelmingly popular response to our post about 21 employee engagement activities that work is any indication, business leaders...

12 Pieces of Awful Continuous Improvement Management Advice

July 21, 2016

There are lots of ideas floating around the internet about how to best spread a culture of continuous improvement. I hate to tell you, but...

29 Powerful Continuous Improvement Survey Questions

June 5, 2023

We talk to a lot of organizations about rapid continuous improvement, and every single one of them wants it. Why not? What’s not to love...

Top 5 Reasons to Attend the 2015 KaiNexus User Conference

April 11, 2017

The 2015 KaiNexus User Conference is rapidly approaching and registration is almost full. There are over 15 organizations signed up to...

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How to Spread Innovation: 3 Farcical Lessons from IBM 

October 2, 2015

When a creativity consultant told executives at a consumer healthcare company that they needed to suit up in spandex superhero costumes to...