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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Electronic Suggestion Boxes... An Exercise in Futility?

February 3, 2016

Dr. Ethan Burris, a Professor at the University of Texas McCombs School of Business, has spent many years researching employee engagement,...

6 Big Limitations of Huddle Boards

July 21, 2016

We applaud any steps that an organization makes to ensure that every day involves efforts related to continuous improvement. One approach...

Purpose, People and Process – The Foundation of a Lean Organization

July 21, 2016

The Lean business process management methodology is a way of planning and measuring the long-term success of an organization, focused on...

How Improvement Software Supports Standard Work

January 27, 2016

Standard work is an essential starting point for improvement. Processes that are poorly documented and inconsistently executed are...

Common Ways You Might Be Sabotaging Your Own Improvement Culture

January 19, 2016

It doesn’t take a lot of deep thinking to conclude that a culture of continuous improvement is good for business. Who says, “Improvement...

See How This Customer Accelerated Improvement with KaiNexus [Video]

April 11, 2017

At the 2015 KaiNexus User Conference, one of our customers told us this story about his grandfather:

"It’s a family owned company - I’m...

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A Life Hack Born of Continuous Improvement

February 11, 2020

In my line of work, I'm lucky enough to get to connect with tons of clever people from all areas of the improvement space. One such contact...

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What Millennials Think of Your Electronic Suggestion Box

January 8, 2016

Do you ever wish that you could read the minds of your employees? This would be an especially great trick when trying to understand the...