Maggie Millard
Recent Posts
The Biggest Problems with Reactive Employee Engagement Software
October 10, 2016If the overwhelmingly popular response to our post about 21 employee engagement activities that work is any indication, business leaders...
12 Pieces of Awful Continuous Improvement Management Advice
July 21, 2016There are lots of ideas floating around the internet about how to best spread a culture of continuous improvement. I hate to tell you, but...
29 Powerful Continuous Improvement Survey Questions
June 5, 2023We talk to a lot of organizations about rapid continuous improvement, and every single one of them wants it. Why not? What’s not to love...
Top 5 Reasons to Attend the 2015 KaiNexus User Conference
April 11, 2017The 2015 KaiNexus User Conference is rapidly approaching and registration is almost full. There are over 15 organizations signed up to...
How to Spread Innovation: 3 Farcical Lessons from IBM
October 2, 2015When a creativity consultant told executives at a consumer healthcare company that they needed to suit up in spandex superhero costumes to...
HROs: Reliability at 30,000 Feet
April 11, 2017I’m sitting on an airplane right now. Over the next hour or so, I’m going to write this blog post. I really want to write a blog that you...
Simon Sinek Shares an Opinion of Lean on the Gemba Academy Podcast
September 25, 2015I've written about Simon Sinek on this blog before, and if you've read those posts, you know that he is my hero. He's an author best known...
Driving Process Improvement in an Information Systems Department
September 11, 2015I wanted to share with you a story that I heard for the first time in a webinar presented by Jason Coons, the Director of Process...
United Airlines Makes an Incremental Improvement Worth $20 Million
October 11, 2023The airline industry reported record profits of over $5 billion in the second quarter of 2015. United Continental Holdings reported its...