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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

What and Who to Take On Your Next Gemba Walk

June 7, 2016

Gemba walks are an important part of any continuous improvement effort. They involve leaders, managers, and supervisors going to the place...

Tips From the Pros for a Successful Suggestion System Launch

March 21, 2016

If your organization has decided to launch a suggestion system to capture employee ideas, congratulations! This is big step on the path to...

5 Essential Features of Toyota Kata Software

March 22, 2016

There are two things that really set the business methodology of Toyota Kata apart from the others. First is the focus on the process of...

5 Traits of Continuous Improvement Leaders That YOU Need To Develop

April 17, 2019

We’ve written extensively about the importance of viewing continuous improvement as everyone’s job, and why a bottom-up approach to...

Kaizen Software – Your Improvement Scoreboard

October 11, 2023

It’s March Madness time, so let’s try a basketball related thought experiment. Imagine playing in or watching a basketball game without a...

5 Ways Change Management Software Accelerates Improvement

March 11, 2016

Modern companies face the challenge of delivering results today while creating a path to sustainable growth for tomorrow in a fiercely...

Conventional Wisdom that a Lean Organization Should Actually Ignore

March 2, 2016

Conventional wisdom consists of ideas that are so widely held that they are believed to be true without much critical analysis. The problem...

Use Cross-Functional Teams to Offset Organizational Tribalism

February 29, 2016

The tendency to form groups, and then to favor in-group members, has the earmarks of instinct. It is normal for wolves, primates, ants,...

5 Reasons Top Companies Use Kaizen Software

February 26, 2016

Fujio Cho, honorary chairman of Toyota Motors, once said, “Many good American companies have respect for individuals, and practice Kaizen...