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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

A Lean Transformation From a Struggling ED to Top Notch

July 27, 2016

Here at KaiNexus, we have some pretty impressive customers and we work with very talented, passionate people every day. One such individual...

Can You Do a Rapid Improvement Event Without Software?

July 21, 2016

Of course you can do a rapid improvement event without any software support. You can also walk the 20 miles to work and send memos via...

A Call For a Fundamental Change to Our Medical Culture

February 16, 2017

Medical errors are now the third leading cause of death in the United States, according to John Hopkins Researchers. In 1999, the Institute...

Is Your Visual Management Board Doomed to Fail?

October 5, 2016

We recently came across a great article in IndustryWeek by Dan Markovitz, president of Markovitz Consulting, a faculty member at the Lean...

The Transformational Power of Kaizen Events

June 27, 2016

Kaizen events are designed to tackle problems that can be addressed in short order (3-5 days), but they can also have a more profound...

What to Look for When Evaluating Value Stream Mapping Software

July 7, 2016

Value stream mapping is a technique that involves analyzing and improving the steps in any process that takes a service or product from the...

What is Kanban and How Does It Support Improvement?

June 23, 2016

There are dozens of methodologies, tools, and techniques that organizations use to support their continuous improvement efforts. We find...

6 Reasons Why Your Cross Functional Teams Need Software to Collaborate

June 1, 2016

In most organizations, the most challenging problems are those that span multiple teams, departments, or divisions. For example, many...

Top 7 Reasons to Implement a Digital Kaizen Board

July 21, 2016

For decades, companies engaged in continuous improvement have used physical Kaizen boards to visualize the improvement process. Typically,...