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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How Improvement Software Supports Standard Work

January 27, 2016

Standard work is an essential starting point for improvement. Processes that are poorly documented and inconsistently executed are...

Common Ways You Might Be Sabotaging Your Own Improvement Culture

January 19, 2016

It doesn’t take a lot of deep thinking to conclude that a culture of continuous improvement is good for business. Who says, “Improvement...

See How This Customer Accelerated Improvement with KaiNexus [Video]

April 11, 2017

At the 2015 KaiNexus User Conference, one of our customers told us this story about his grandfather:

"It’s a family owned company - I’m...

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A Life Hack Born of Continuous Improvement

February 11, 2020

In my line of work, I'm lucky enough to get to connect with tons of clever people from all areas of the improvement space. One such contact...

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What Millennials Think of Your Electronic Suggestion Box

January 8, 2016

Do you ever wish that you could read the minds of your employees? This would be an especially great trick when trying to understand the...

Here's Why You Need To Start 2016 with a Rapid Improvement Event.

December 31, 2015

Rapid improvement events, also known as Kaizen events, involve a small team devoting 100% of their time over three to five days to...

4 Unexpected HR Benefits of Continuous Improvement

December 21, 2015

Organizations embrace continuous improvement, sometimes utilizing business process methodologies such as Six Sigma and Lean, in order to...

Happiness Is Not The Goal Of Employee Engagement Activities

January 8, 2016

I was just reading an article that claimed to be a “comprehensive list of employee engagement activities.” One of the suggestions was to...