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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

6 Reasons to Invest in a Kaizen Management System

September 28, 2016

We frequently get the opportunity to chat with organizations that are considering rolling out a Kaizen management system. Some are in the...

5 Signs You Should Consider Strategy Deployment Software

June 13, 2018

Achieving strategic objectives is the most important, and often the most difficult, responsibility of any organization. It is all too easy...

What KaiNexus Brings to Hoshin Kanri that You Just Live Without

December 3, 2016

Hoshin Kanri, translated as “strategy deployment” or “management compass,” is a Lean methodology for aligning strategy, measures, and...

The Role of Catchball in Strategic Planning

September 20, 2016

We’ve written before about how the Lean technique of Catchball is a valuable improvement tool. The process of passing ideas back and forth...

Taking Your First Gemba Walk? Here are 10 Tips.

September 12, 2016

If you are getting ready to take your first Gemba walk, good for you! Gemba walks are an effective way to identify opportunities for...

The 4 Essential Functions of CAPA Software

September 6, 2016

Corrective and Preventative Action (CAPA) is an important part of the quality management approach of many organizations. It focuses on the...

What to Look for When Choosing a Digital Kaizen Board

August 31, 2016

If you are considering implementing a digital Kaizen board to support your organization’s improvement efforts, congratulations. It’s a...

The Case for Digital Huddle Boards

August 29, 2016

Huddle boards are a popular way to gather teams together on a daily basis to talk about improvement. Typically, the boards contain slips of...

Don’t Leave Your Visual Management Abilities in the Car

October 11, 2023

The human brain processes visual images much more easily than it can text. That’s because processing visual information is innate. A...