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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

IHOP Needs To Harness The Improvement Potential of Their Awesome Staff

March 26, 2015

The story in this post is adapted from an original post written by Melissa Sher on her blog Mammalingo.

Which of the Process Improvement Disciplines is Best?

March 20, 2015

Organizations looking to improve operations, cut waste, and maximize customer value often turn to a business process improvement...

Big Idea 2015: Unleash The Hidden Talent in Your Organization

March 23, 2015

Our CEO Allan Wilson published a piece that's making a splash in the LinkedIn community on an idea so powerful, I just had to share it with...

5 Capabilities to Look for in Project Tracking Software

August 28, 2015

A good friend of mine is fond of saying, “You don’t know what you don’t know.” He’s right, of course, especially when it comes to...

Innovation Management – Frequently Asked Questions

April 11, 2017

We work with customers of all sizes who are looking to embrace a culture of continuous improvement and innovation. Through our...

6 Employee Performance Improvement Techniques

July 21, 2016

Finding and hiring great talent is one of the number one most important things managers do. However, as important as the hiring process is,...

Learn How to Create a Culture of Improvement from a Pot Roast

March 19, 2015

One day, a mother was preparing to put a pot roast in the oven as her young daughter sat nearby and watched. Before she put the roast into...

How To Achieve Rapid Continuous Improvement

July 21, 2016

Some of the world’s largest and most successful organizations, including GE, Toyota, and Amazon have implemented sophisticated business...

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Video: Mark Graban Discusses the Shared Vision at KaiNexus

April 11, 2017

Mark Graban has been part of the KaiNexus team longer than anyone beside the co-founders Greg and Matt, and has been a huge contributor to...

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