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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Why a Digital Kaizen Board Works Better than Your Paper One

April 21, 2016

When Kaizen boards come up, most people think of a space on a wall where people can contribute ideas and (theoretically) watch them move...

What to Look for When Evaluating Hoshin Kanri Software

April 20, 2016

It’s pretty unlikely that you evaluate Hoshin Kanri software for a living. In fact, that’s something most people never do. So if you’ve...

4 Fundamental Responsibilities of Lean Leaders

February 16, 2017

The Lean approach to business management is popular because it provides a useful structure and a language for the pursuit of continuous...

What and Who to Take On Your Next Gemba Walk

June 7, 2016

Gemba walks are an important part of any continuous improvement effort. They involve leaders, managers, and supervisors going to the place...

Tips From the Pros for a Successful Suggestion System Launch

March 21, 2016

If your organization has decided to launch a suggestion system to capture employee ideas, congratulations! This is big step on the path to...

5 Essential Features of Toyota Kata Software

March 22, 2016

There are two things that really set the business methodology of Toyota Kata apart from the others. First is the focus on the process of...

5 Traits of Continuous Improvement Leaders That YOU Need To Develop

April 17, 2019

We’ve written extensively about the importance of viewing continuous improvement as everyone’s job, and why a bottom-up approach to...

Kaizen Software – Your Improvement Scoreboard

October 11, 2023

It’s March Madness time, so let’s try a basketball related thought experiment. Imagine playing in or watching a basketball game without a...

5 Ways Change Management Software Accelerates Improvement

March 11, 2016

Modern companies face the challenge of delivering results today while creating a path to sustainable growth for tomorrow in a fiercely...